Import Operations

Our client, an Australian-owned, market-leading retail and wholesale provider, stands out with its strong IT focus and cutting-edge technology. Based in Tullamarine, we offer real-time status updates and reporting, ensuring unparalleled shipment transparency.ABOUT THE ROLE
As we strive to serve our critical set of loyal and committed clients, we are seeking an experienced Import Seafreight Operator to join our progressive and dynamic team. This role is crucial in handling a book of import clients and collaborating with various stakeholders to ensure a seamless import process.DUTIES

• Coordinate and monitor order management from origin to shipped on-board
• First point of contact for escalation items
• Ensure SOPs are implemented and followed by internal and external stakeholders
• Ability to work with CW1 in a paperless environment
• Assist with final leg delivery and invoicing operations

SKILLS AND EXPERIENCE

• 3+ years in an import seafreight-focused role
• Previous experience with CW1 software a must
• Experience in order management & schedule maintenance
• Demonstrated ability to handle Import Operations from order to delivery
• Previous experience working with customers, building relationships

COMPANY CULTURE
Invested in technology, this team is young and dynamic with a strong and varied culture. Growing up, this role will provide a long-term opportunity for career progression.