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Form of workImport/Export Operations Clerk Brisbane Office
The main focus of this position is providing a very high standard of customer service in International Freight Forwarding Operations (Airfreight / Seafreight, Import / Export, Commercial / Personal Effects). This is an entirely operational position with no requirement for sales and salary is not dependent on commission. Freight Forwarding experience is preferred but not imperative as training will be provided. Admin and customer service experience is necessary.
With AussieFreight you are not confined to one small component of the international logistics industry but instead will handle operations for every step of the process from initial contact with the client, liaising with their suppliers and recipients, liaising with our international partners, liaising with shipping lines, airlines, customs and quarantine, handling documentation, through to delivery, invoicing and follow-up to ensure total customer satisfaction. Our clients appreciate having one contact within our company who can answer all their queries and trouble-shoot any issues that may arise before they become a problem.
We are an intensely customer-focused company. You must be friendly and approachable. You must have an excellent phone manner. You must have a high standard of written and spoken English. Above all you must project a confident and competent face to the clients who are the backbone of our company.
The position is located in Eagle Farm Brisbane. Part Time - approx. 23 hours per week. Hours are negotiable within the spread of 0730 to 1700 Monday to Friday. Starting salary is to be negotiated depending on experience and qualifications. Conditions of employment meet or exceed the National Employment Standards and relevant industrial award requirements. AussieFreight is an equal opportunity employer. Recruitment agencies need not apply.
