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SalaryJoin us as an Inbound Call Centre Associate, and you'll work with Australia's largest telecom player and be part of a fun & caring team.
Who are we?
We are Tech Mahindra, a multi-national Technology company that provides digital solutions, consulting, and business process services in over 50 countries. TechM has a large workforce in Australia and a strong presence in the global markets, offering innovative solutions & services to clients across industries. Check out our webpage at www.techmahindra.com.
What’s in it for YOU?
- Flexible working arrangement from home and office
- Competitive salary + Super + Penalty rates
- An attractive rewards and incentive program
- Internal career progression opportunities across several industries & technologies
- Discounted private health insurance
- Modern office with facilities in the heart of Melbourne CBD
- Diverse, supportive & inclusive workforce
What will your typical day look like?
As a Customer Support Associate, you will be assisting customers over the phone with faults and account queries. But don't worry, our well-resourced environment will provide you with the tools & opportunities you need to develop customer-focused skills, enhance your knowledge of Australia’s telecom industry, and upskill in industry-standard software platforms.
Timelines:
Training: 3-4 Weeks (9 am- 5:30 pm, Mon-Fri)
Nesting: 3-4 Weeks (7 am - 7 pm, any 8 hrs., Mon -Fri)
Post this up to 3-4 Months: Work from office (7 am - 7 pm, any 8 hrs., Mon -Fri)
Thereafter: Work from home / Hybrid Schedule (Rotating Roster): Timing: 7 am - 11 pm, Monday to Sunday
If you are someone with -
- Excellent communication skills
- A passion for helping people
- A great attitude and a willingness to learn
- A desire to work in a fun and supportive environment
- A knack for problem-solving and thinking on your feet
- An Australian/ NZ Citizenship or Permanent Residency or a Temporary Resident visa with at least 1-year full work validity and unrestricted working rights
Immediately Apply to be a part of this wonderful family.
What are you waiting for? Send in your resume to Batool at ***************@techmahindra.com to have a confidential discussion.
Tech Mahindra | Connected World, Connected Experiences
TechM represents the connected world, offering innovation & human-centric technology experiences to our customers, stakeholders & communities.
