Information and Records Management Coordinator

Are you looking for a values-based, emergency service organisation that puts the community at the centre of everything we do?
We are proud of the work we do in protecting lives and property, 24 hours a day, 7 days a week.
With over 51,000 volunteers CFA strives to be an organisation of choice for volunteers and employees. We, embrace individuals with diverse skills, experiences, and backgrounds, recognising the unique value they bring to CFA.
Want to read more about the Country Fire Authority (CFA) click .
About the Role
We are seeking an Information and Records Management Coordinator to join our Records Management Team on a fixed term basis, through to August 2024. This is an excellent opportunity to broaden your skill set with CFA and gain experience working on a significant organisation-wide uplift program.
Working alongside the Records and Information Manager, this position plays a key role in supporting the team to develop records and document management systems and services that support the business needs of CFA.
In this role you will provide specialist knowledge of records lifecycle management to improve and standardise systems and conversations. The position creates trust through knowledge of legislation and interpretation of complex topics in simple ways. In addition, the Information & Records Management Coordinator delivers projects and service delivery requests to develop processes, systems and tools.
A detailed position description is attached.
About You
The successful candidate will have experience working in a large and complex organisation ideally, with exposure to the Records Management lifecycle in both traditional and contemporary systems.
Key criteria for this role include:

• Ability to coordinate activities to deliver projects and service delivery requests
• Experience applying knowledge of legislation to manage records and inform policy and procedures
• Highly developed verbal and written communication skills with a focus on delivering accurate advice and information
• Ability to take complex information, gather insights, and present it to a range of audiences in an easy-to-understand way
• Excellent interpersonal skills with the ability to build cooperative working relationships and liaise and consult with a diverse range of internal and external stakeholders, to create trust and enable effective decision making.

Please note applications will be reviewed daily and you may be contacted for interview prior to the closing date.
Why choose CFA

• Meaningful Purpose: Your contribution truly makes a difference
• Work-Life Balance: Paid parental leave, generous leave provisions
• Growth Opportunities: Learning and development
• Flexibility: Hybrid work options with flexible work arrangements
• Discounts: Emergency Memberlink discounts on various services
• Wellbeing Focus: Healthy for Life programs, flu vaccinations
• Member Assistance Program: Access support across 8 service pathways

Your Application
Click the 'apply' button to access our online application form. Here you will be asked to provide personal and contact details and respond to employment-related questions.
When applying for a position with CFA, please submit a cover letter and resume that demonstrates your qualifications, experience, key attributes and skills required for the position.
Pre-employment Checks
Offers of employment will only be made to candidates who:

• Successfully complete a National Police History Check, Working Rights Check and hold a valid Working with Children Check.

CFA is committed to creating and maintaining a diverse, inclusive, and safe volunteer and work environment. Our aim is to have a volunteer and paid workforce that reflects the community it serves. First Nations people, women, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply.
Applications close: 11:59pm 21 January 2024.
If at any stage of the recruitment and selection process you require an alternative format to the application material or reasonable adjustment to the interview arrangements, please don't hesitate to contact the person listed on the ad or alternatively, email
The Country Fire Authority (CFA) values your privacy. We will use the information you provide when you are applying for employment with us for the purpose of recruitment, selection, evaluation and appointment and to report on anonymised key metrics (e.g. diversity). The information we collect will be handled in accordance with privacy laws, including the Privacy and Data Protection Act 2014. You can view our Privacy Statement . For access and correction of the information we have collected, contact