Information and Records Manager

Are you looking for a values-based, emergency service organisation that puts the community at the centre of everything we do?
We are proud of the work we do in protecting lives and property, 24 hours a day, 7 days a week.
With over 51,000 volunteers CFA strives to be an organisation of choice for volunteers and employees. We, embrace individuals with diverse skills, experiences, and backgrounds, recognising the unique value they bring to CFA.
Want to read more about the Country Fire Authority (CFA) click .
About the Role
We are seeking an Information and Records Manager to join our Business Intelligence Team and play a key role in driving the development of organisation-wide records and document management systems and services that support the business needs of CFA.
The role will manage the Information and Records team and lead the development, implementation and review of a records management framework across the organisation. This will include records and document management of both hard-copy (physical) and soft-copy (electronic) documents.
The key focus of the role will be to apply a holistic approach to ensuring that CFA's records, document management framework and the associated IT systems and services are compliant, secure, responsive, effective and sustainable.
A detailed position description is attached.
About You
This position will ideally suit an experienced records management professional with high level skills in implementing change and innovation programs, providing strategic advice, risk management and knowledge of leading practice principles.
Key criteria for the role include:

• Relevant tertiary qualifications or equivalent experience in the field of Records Management, Information Management or Archives
• Experience managing legacy and modern IT systems for records and information management
• Sound knowledge and understanding of records and information management within a government or public sector context
• Experience in the development, implementation, evaluation and improvement of records management policies, processes and systems
• An understanding of relevant records and information management Acts, Standards and legislation to maintain documentation and processes of a standard to withstand the closest scrutiny
• Ability to lead planning and delivery of significant change at the organisational level, while considering governance matters, probity and confidentiality requirements
• Ability to establish and maintain relationships and successfully influence change at all levels of the organisation
• Highly developed verbal and written communication, with the ability to present information in a logical and persuasive way

Please note applications will be reviewed daily and you may be contacted for interview prior to the closing date.
Why choose CFA

• Meaningful Purpose: Your contribution truly makes a difference
• Work-Life Balance: Paid parental leave, generous leave provisions
• Growth Opportunities: Learning and development
• Flexibility: Hybrid work options with flexible work arrangements
• Discounts: Emergency Memberlink discounts on various services
• Wellbeing Focus: Healthy for Life programs, flu vaccinations
• Member Assistance Program: Access support across 8 service pathways

Your Application
Click the 'apply' button to access our online application form. Here you will be asked to provide personal and contact details and respond to employment-related questions.
When applying for a position with CFA, please submit a cover letter and resume that demonstrates your qualifications, experience, key attributes and skills required for the position.
Pre-employment Checks
Offers of employment will only be made to candidates who:

• Successfully complete a National Police History Check, Working Rights Check and hold a valid Working with Children Check.

CFA is committed to creating and maintaining a diverse, inclusive, and safe volunteer and work environment. Our aim is to have a volunteer and paid workforce that reflects the community it serves. First Nations people, women, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply.
Applications close: 11:59pm 17 January 2024.
If at any stage of the recruitment and selection process you require an alternative format to the application material or reasonable adjustment to the interview arrangements, please don't hesitate to contact the person listed on the ad or alternatively, email
The Country Fire Authority (CFA) values your privacy. We will use the information you provide when you are applying for employment with us for the purpose of recruitment, selection, evaluation and appointment and to report on anonymised key metrics (e.g. diversity). The information we collect will be handled in accordance with privacy laws, including the Privacy and Data Protection Act 2014. You can view our Privacy Statement . For access and correction of the information we have collected, contact