Information Management Specialist

• Full Time Permanent opportunity available (9 Day Fortnight)
• Related tertiary qualifications in an Information Management related discipline.
• LGO 6 ($91,619 - $97,800 per annum + superannuation) based on skills, qualifications and experience

Why Choose Us

Townsville City Council is the largest local government authority in Northern Australia.

We are committed to creating value by growing Townsville through driving economic diversity and generating an enriching lifestyle.

Our organisation provides and maintains over $7b worth of community assets including water and wastewater network and treatment, bridges, drainage, roads, waste management, community facilities, sporting venues and more. We contribute to an active lifestyle for our residents and visitors through events, providing recreational facilities, protecting the natural environment and heritage, while creating a mentally and physically healthy city.

We lead creation of a city for this and future generations by focusing on our transition to a circular economy that is resilient to social, financial and environmental shocks.

We are a Council led by our community to create an exciting and dynamic future.

Townsville City Council is growing Townsville.

About the role

This position is accountable to the Chief Digital and Information Officer and will be focused on the needs and aspirations of the Townsville community; growing and managing customer relationships, developing a culture of customer-centricity and personal accountability; and reshaping how we deliver services to maximise value.    

Through an Information Management Framework, Council’s focus and aim is to continually improve our Information Management maturity to support effective connectedness in a way that is respectful to the customer and compliant with all requirements. 

The primary purpose of this position is to be a subject matter expert responsible for the design, implementation, and management of activities against the Information Management framework across Council. This includes using technology to analyse Council’s information landscape, identify risks and design the templates and processes required to support an effective and efficient implementation of the Information Management framework across a range of information assets.  

About you

Our ideal applicant will have:

• Related tertiary qualifications in an Information Management related discipline. 
• Relevant industry experience and a minimum of 5 years in a similar position, with demonstrated experience as an Information Management subject matter expert. 
• A strong ability to contribute to the definition and implementation of activities against an Information management framework. 
• Strong understanding of IT architecture and requirements for Information Management solutions. 
• Ability to define requirements for Information Management technology/process, and address needs in partnership with the business to improve the efficiency and effectiveness of the Information management framework. Experience developing and embedding Information Management policies, procedures, standards, and templates. 
• Extensive knowledge, or ability to quickly acquire knowledge, related to Information Management legislation and requirements in a Local Government context, with a proven ability in interpreting technical information and translating appropriate to the audience.  
• Demonstrated experience role modelling a positive safety culture and adherence to the Health Safety Management Systems through visible leadership and exercising due diligence and management of compliance and legislative obligations.
• Experience in multi-faceted stakeholder management, with highly developed consultation, relationship building, communication and negotiation skills, and an ability to drive change with key stakeholders. 
• Demonstrated ability to understand complex business and technology inhibitors in changing and evolving environments, with the conceptual and analytical skills to facilitate and propose innovative solutions and concepts. 
• Current Queensland ‘C’ Class Drivers Licence.  

Applications should be submitted through the 'Apply' button and include a Cover Letter (maximum 2 pages), Resume outlining previous academic and work experience and must include attachments of the relevant qualifications and licenses, relating to the role. 

For further information review the Position Description. 

Closing Date:  11.45pm Sunday 24th March 2024

What We Offer

• 17.5% annual leave loading 
• Up to 5 weeks annual leave
• Up to 3 weeks Personal/Carers Leave
• 14 weeks paid Parental Leave
• Domestic and Family Violence Leave
• Natural Disaster Leave
• Long Service Leave available pro rata after seven years
• Up to *13.5% Superannuation employer contribution for contributing members
• Salary Sacrifice opportunities
• Learning and Development opportunities
• Fitness Passport program offering discounted membership to selected gym, pool, and yoga facilities
• Employee Loyalty Program offering discounts at selected local businesses
• Employee Assistance Program

We are committed to creating a safe and inclusive workplace where diverse styles, backgrounds, experiences, and perspectives are valued, encouraged, and respected. People from diverse backgrounds (including but not limited to, Aboriginal and Torres Strait Islander, people with diverse gender identities and sexualities, people from different cultural and linguistic backgrounds, people with disability, and veterans) are encouraged to apply!

If you need any adjustments to be made to the recruitment process or if you would like to discuss any accessibility requirements, please contact **************@townsville.qld.gov.au for a confidential discussion.