AddressThe role includes:
- Provide Injury Management and return-to-work support with Adecco's customers.
- Ensure injured workers get suitable duties on customer sites.
- Coach managers to maintain a safe and healthy work environment.
- Improve client and associate experiences continuously.
- Collaborate with insurers for efficient claim management.
Client Details
The Adecco Group is the world's second largest Human Resources provider and temporary staffing firm,
We are the world's leading recruitment agency with more than 32,000 passionate full-time employees in thousands of branches across 60 countries.
We are committed to connecting organisations with the talent needed to succeed.
Description
Accountabilities Summary
People:
- Provide Injury Management support by attending appointments, developing return-to-work plans, completing paperwork, maintaining contact with injured employees, and managing data entry.
- Ensure compliance with Workers' Compensation guidelines.
- Manage claims proactively to minimise lost time.
- Handle business risks in complex injury cases.
- Advise on investigations and liaise with relevant bodies.
- Guide Adecco staff on Injury Management policies and procedures.
Financial:
- Adopt proactive Injury Management to reduce lost time and claim severity.
- Collaborate with insurers to minimise claim costs.
- Ensure accurate weekly benefit calculations.
- Highlight the value of a supportive return-to-work environment internally.
Customer:
- Support Injury Management with Adecco's customers.
- Ensure suitable duties for injured workers on customer sites.
- Coach managers to maintain a safe work environment.
- Improve client and associate experiences.
- Manage claims efficiently with insurers.
- Report on fitness for work and injury statistics.
Quality:
- Ensure compliance with Adecco's Injury Management programs.
- Stay updated on Injury Management practices and ensure compliance.
- Maintain accurate records using the SOLV system.
- Promote a culture of compliance and accountability.
- Meet legislative deadlines and insurer requirements.
- Manage WHS Incident Reports data entry.
Profile
The ideal candidate must possess these qualities:
- RTW coordination certificate - Essential
- Relevant industry certification or higher (eg Cert IV in personal injury Management, Cert IV in WHS) - Essential
- Minimum 2+ years' experience in Injury Management including return to work and claim management
- Expert knowledge of NSW Workers Compensation and Injury Management legislation/guidelines
- Understanding of other states would be advantageous.
- Allied health degree (occupational therapy, rehabilitation counselling, exercise physiology, nursing) -Desirable
Candidates must also possess:
- High level interpersonal, empathy and communication skills
- Strong attention to detail
- High level organisation, prioritisation and time management skills
- Strong negotiation, influencing & diplomatic skills
- Strong Commercial and business acumen and customer oriented
Job Offer
We are offering:
- Competitive salary
- Work for a well respected Global recruitment Agency
- Amazing environment
- Supportive team
- Full training
- Internal benefits and career progression
If this sounds like the right role for you, Click "APPLY" now and join more than a team, join a family!
