AddressTHE FUTURE IS WHAT WE MAKE IT.
Inside Sales Representative (Warehouse Role)
Location – Brisbane (QLD)
At Honeywell, we make a lot of incredible things. But most importantly, we make the future, and are looking for people to join our global team of future shapers. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future. Building Automation is a $2.5B strategic business unit inside of Honeywell’s Global Building Technologies Business. BA installs and maintains the systems to help keep buildings and facilities connected, safe, secure, comfortable, and cost-efficient and is a leading provider of energy efficiency solutions worldwide.
Join Us and Make an Impact.
As an Inside Sales Representative, you will be responsible for providing a professional service to customers, with a view to continually improve the customer experience. This includes: monitoring and maintaining local warehouse inventory.
Processing and managing orders and returns in an accurate and timely manner; face to face customer sales and interactions; phone customer sales and interactions.
Key Responsibilities
- Provide a professional service to customers, focusing on continually improving the customer experience. This includes monitoring and maintaining local warehouse inventory.
- Process and manage orders and returns accurately and in a timely manner, both face-to-face and over the phone.
- Handle general customer phone queries promptly and professionally.
- Perform front counter sales and address customer inquiries with a helpful and friendly attitude.
- Pick and dispatch customer orders accurately and promptly, including managing freight consignment notes.
- Manage local inventory, including performing cycle counts, stocktakes, and organising internal branch stock transfers.
- Maintain a clear, safe, and organised warehouse environment, following company health and safety protocols and ISC guidelines.
- Work with the Returns team to manage customer RMA returns, ensuring goods are processed and returned to stock or the appropriate department as needed.
- Provide quotations for standard items as required, liaising with customers regarding pricing and order processing.
- Complete general office duties, including filing picking slips and customer orders in a timely manner, and assisting with ad hoc office tasks when required.
Qualifications and Experience:
- Previous experience in a customer service or Inside Sales role, preferably within a warehouse environment.
- Strong communication skills, both verbal and written, with a professional and courteous manner.
- Attention to detail and accuracy in order processing and inventory management.
- Ability to multitask and prioritize workload effectively in a fast-paced environment.
- Familiarity with ERP systems and proficiency in Microsoft Office suite.
- Forklift certification and experience preferred for warehouse-related tasks.
We Value:
- Commitment to providing exceptional customer service.
- Dedication to maintaining a safe and organized workplace.
- Willingness to collaborate with team members and support company objectives.
- Integrity in handling customer orders and maintaining accurate inventory records.
About Us
The world is changing. And it’s a familiar story at Honeywell. Our $36 billion business was founded on a legacy of firsts spanning 130 years. We’re building a safer, smarter, and more sustainable world through our technology and software across each of our 930 sites globally. Our impact is seen in every shape and size around the world. Our solutions are felt daily in aerospace, buildings and cities, retail, chemicals and materials, safety, industrial and manufacturing, safety, and supply chains.
Discover More
We’ve been innovating for more than 100 years and now we’re creating what’s next. There’s a lot more available for you to discover. Our solutions, our case studies, our #futureshapers, and so much more. Learn more at careers.honeywell.com/us/en/
If you believe what happens tomorrow is determined by what we do today, you’ll love working at Honeywell.
The future is what we make it. So, join us and let’s do this together.
Honeywell is an equal opportunity employer, and we support a diverse workforce. Qualified applicants will be considered without regard to age, race, creed, colour, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Aboriginal and Torres Strait Islander peoples are encouraged to apply.
Honeywell is a proud advocate of the LGBTQ+ community and we are celebrating Pride Month in the Pacific by launching Pride Connect, our LGBTQ+ employee network, we encourage members of the LGBTQ+ community to apply to join our team of future shapers.
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