Inside Sales Representative

Royal Wolf helps connect communities, shape our cities, create possibilities, and provide products as unique as our customers. With over 40 locations throughout Australia & New Zealand, Royal Wolf is proud to be Australasia’s largest container provider. We specialise in the hire, sale, and modification of new and used shipping containers and offer a wide range of shipping container and portable building products to suit every need. We take pride in our great reputation for high quality products, customer service, and our dedicated team.

The Role

Reporting to the Customer Care Centre Manager and based in our Gordon Head Office, you will be delivering exceptional sales and customer service as part of our Customer Care Centre Team via proactive inbound and outbound hire/sales activity across Australia.

Key Responsibilities

Key responsibilities will include but not be limited to:

• Inbound and outbound customer sale calls
• Providing customers with  appropriate solutions based on your product knowledge 
• Preparing customer quotes
• Undertaking follow-up calls with customers
• Actively working toward KPI’s and targets

About You

What you will bring to this role:

• Similar experience in a contact centre and/or high-volume call position
• Experience in and passion for customer sales and service experience
• Ability to work in a fast-paced environment and embrace change
• Live and breathe a ‘do every deal mentality’ with your ability to think on your feet and provide the very best customer solution
• Excellent time management and ability to multi-task
• Previous experience using CRM systems
• A proactive, resilient and resourceful attitude

Why join the Wolf Pack?

• Incentive up to $24,000 based on company-wide performance
• $1500 Employee Referral Program 
• Flexible working environment
• Reward and recognition program to celebrate outstanding achievements
• Employee discounts
• Blinkist subscription - an app that allows you to read or listen to key insights from nonfiction books and podcasts in 15 minutes 
• Supportive learning and development culture including financial assistance for study – Royal Wolf provides financial assistance and support to those who aspire to undertake formal education
• Career growth opportunities including secondments
• Employee Compassion Fund – an employee-funded charity that provides financial assistance to fellow employees in need
• Employee Resource Groups – a commitment to a diverse, inclusive, and socially active workplace

How to Apply

This is a terrific opportunity to work with a national leader and great people. If the Inside Sales Representative position sounds of interest, please click the ‘Apply’ button below to submit your resume and covering letter.

All offers of employment are subject to drug and alcohol screening and national police check that is deemed satisfactory.

Royal Wolf have agency partners. We request no agency participation in the recruitment of this role at this time.