AddressAnixter is seeking a customer service professional to join our Inside Sales team at our Mount Waverley location.
This role is a great entry point to the organisation. The successful candidate will be highly driven and eager to succeed in sales, which will be supported with training and mentorship.
The Role
In this role, you will interact with existing trade customers to increase sales of our products and services by obtaining and up-selling orders, processing quotations, consulting with suppliers and managing lead times. This is a highly collaborative role that will work closely with outside sales.
Reporting to the Inside Sales Manager, we provide a diverse range of Security, Networking, Datacom and Telecom product solutions.
Responsibilities:
- Manage inbound sales calls
- Obtain orders through email and phone, verify and enter items, transfer orders to fulfillment, explain backorders and expected delivery dates
- Prepares, generates, and follows up on quotations
- Initiate, establish, and build strong customer relationships, retention and loyalty
- Make cold and warm outbound sales calls to uncover opportunities
- Co-ordinate with key stakeholders including sales teams, inventory management, warehouse and supply partners to deliver outcomes for customers
Requirements
- Strong phone presence with the ability to sell
- Excellent written and verbal communication skills
- Previous experience working in a high pressure and/or fast paced customer service or Inside Sales environment
- Technical aptitude with the willingness to learn products, system design and solutions
- Excellent administration skills and organisation
While product training and mentorship will be provided, knowledge of current technologies or industry experience (electronic security, communications, networking) will be highly regarded.
What we offer:
- Full support to develop into the Inside Sales role
- Opportunities for career growth and stability with a Fortune 500 company
- Competitive salary package and commission plan
- Employee Assistance & Referral Programs
- A collaborative, diverse work environment
- Great office culture with a close-knit team
About Wesco Anixter
In 2020, Anixter merged with Wesco Incorporated, a leading provider of B2B distribution, logistics services and supply chain solutions.
Wesco Anixter represents the international go-to market brand of Wesco and brings to life our mission to build, connect, power and protect the world. Our new brand is uniquely positioned to provide the scale and resources of a global company with local knowledge, and in-country expertise.
In Australia, Anixter employ 90 staff across 4 locations nationally and represent some of the world’s most renowned brands in the market.
