Address- Supporting through the customer journey and all stages of the sales process
- Australia’s largest property developer of masterplanned communities
- Melbourne wide - multiple positions available
This is a great opportunity to utilise your customer service, sales, and administration qualities, blending them into one. Working closely with your Sales Professional, take an active part in supporting across all stages of the sales process and through the customer’s journey.
About the role
Based at one of our sales offices including Cobblebank, Werribee, Wollert or Nar Nar Goon North, these are full-time, permanent positions, 5 days/week (incl weekends), allocated days off during the week. In addition to salary package (base&super) offered there is the opportunity to earn commission and bonuses.
Some of your responsibilities will include:
- Responding to all sales and after sales enquiries, providing guidance.
- Contribute to sales activities including pre-qualification and follow-up, meet and greet assistance with qualification.
- Assist in maintaining appropriate systems, procedures, and controls.
- Provide a welcoming and helpful interface between the team and key internal and external stakeholders.
- Contribute to the delivery of agreed enquiry conversion rate from enquiry to deposit to settle per project(s).
- Maintain and update sales systems and processes to maximise enquiry conversion and minimise cancellations of deposits for the Region.
- Enhance Stockland’s leadership position and reputation in the industry through sustainable sales practices and adherence to the structured sales process.
About you
- An interest in driving sales
- A strong face to face customer service background working in a sales, hospitality, or retail environment
- Industry experience from within the property industry, builder/developer or similar is advantageous
- Eager to learn, grow and develop with a career in Stockland
- Experience & delivery of high-quality administrative tasks and activities and technology savvy
- Strong in your ability to multi-task, manage your time effectively, well organised and demonstrate initiative
- Ability to engage and build rapport easily with diverse range of stakeholders
- Motivated to work independently or as part of a team
- You will require to have your own reliable transport and a full drivers’ license
The Stockland Proposition
At Stockland we are a community delivering outcomes that benefit the community at large. We work collaboratively and inclusively, building strong working relationships. Our portfolio is diverse and so are the opportunities for professional and career development. We are committed to providing our people with broad experiences to build a successful career.
We recognise the importance of flexibility and work life-quality and over 80% of our employees have informal or formal flexible work arrangements. Additionally, Stockland has a strong commitment to achieving the best outcomes through an inclusive and collaborative culture. Our customers come from diverse backgrounds and we want our teams to reflect this.
We offer competitive remuneration and benefits. Benefits include free to access or subsidised lifestyle, health, well-being and financial services products.
Due to the permanent nature of this role, we can only accept applications from Australian Citizens, Permanent Residents or Open Work Visa holders with more than 12 months validity from their role start date.
Apply today – Stockland – a better way to live
Agencies should note that unsolicited resumes will not be accepted for this position and Stockland will not pay any fees related to resumes that are submitted directly to hiring managers and not through our approved process. Where appropriate, the Careers @ Stockland Team will work with our preferred panel of agencies to source candidates for roles. Please submit any queries relating to the approved process of submitting candidate resumes or Stockland’s preferred agency panel to *******@stockland.com.au
