Insurance Construction Coordinator

Location: Gold Coast

Company Description:

We are proud to represent our client, a leading national Insurance Construction business renowned for their dedication to excellence, innovation, and integrity. This company specialises in restoring and rebuilding properties following insurance claims, providing a seamless and supportive experience to clients in their times of need. Their commitment to quality and customer service has established them as a leader in the Insurance Construction sector.

Role Overview:

Our client is on the lookout for a motivated and skilled Insurance Construction Coordinator to join their dynamic team. This role is perfectly suited for individuals with a background in construction administration, high-volume call and scheduling roles, or those experienced in team coordination who are seeking a position that recognises and rewards hard work and expertise.

In this vital position, you will be responsible for liaising with clients and coordinating construction projects with precision and professionalism. Your strong communication skills, adept scheduling abilities, and customer service focus will be key to maintaining high standards of satisfaction and efficiency.

Key Responsibilities:

• Provide exceptional customer service through video and phone communication with clients.
• Efficiently coordinate job site activities, compile comprehensive reports, and adhere to project schedules.
• Facilitate effective communication and coordination with tradespeople, ensuring timely responses to client requirements.
• Implement technology solutions to streamline workflows, enhancing productivity and performance.

Desirable Skills and Experience:

• Experience within the building or construction industry, particularly in administrative or trade roles.
• Outstanding communication skills and a commitment to delivering excellent customer service.
• Proficiency in technology, including Microsoft Office suite, with an openness to leveraging new tools for improved efficiency.
• A proactive approach to process optimisation and a keen ability to multitask and prioritise in a dynamic environment.

Benefits:

• Competitive remuneration package, reflective of the importance we place on your skills and dedication.
• Opportunities for ongoing professional development and career progression within a forward-thinking company.
• A challenging yet rewarding role that allows for significant personal and professional growth.

Our client is eager to welcome a Insurance Construction Coordinator who embodies their values of excellence and customer-first service. If you are a passionate, dedicated professional looking for an opportunity to make a difference in a leading national Insurance Construction business, we encourage you to apply today.