Intake And Assessment Officer

CCA New South Wales is a proactive, community based organisation operating predominantly in the Northern Sydney District, providing a range of support and service programs to people living in our community.

About the role:

Your new role as the Aged and Disability Intake and Assessment Officer will be offered as a permanent Full time contract, based at our Head Office, 12 Lakeside Rd, Eastwood NSW 2122.

 Purpose of the position: 

• To effectively liaise and support the elderly and people with a disability and their carers through ADS services using My Aged Care and NDIS systems. 
• Intake, onboard and assess clients.
• Maintain paperwork and client management system to ensure compliance.
• Assist Manager of Community Services in data collection, reporting, database management and compliance.
• Assist Manager of Community Services with administration and future planning
• Participate in client acquisition campaigns

Key Responsibilities:

• To ensure the effective running of ADS services providing background support including ensuring compliance.
• Management of referrals from my aged care, other service providers and self-referrals.
• Engage with clients on care plans and encourage service uptake with a strengths-based approach.
• Conduct home visits to complete assessments
• Assist Manager of Community Services with administration
• Participate in client acquisition campaigns
• To collect data and maintain paperwork, database and case note accurately.
• To promote the program within the community and to other service providers and attend organisational meetings.
• To support clients to access My Aged Care

To be considered for this role the candidate will have:

• Full Covid-19 vaccination
• Minimum – Bachelor’s degree or experience in the relevant field.
• Current Driver’s License and access to a reliable vehicle.
• Extensive knowledge of the community sector
• Demonstrable ability to work in a team and independently
• Excellent written and oral communication skills. 
• Active listening and engagement skills with frail aged and people with a disability
• Ability to effectively interact with people at all levels and from diverse backgrounds. 
• Strong time management skills, commitment to meeting deadlines and the ability to cope effectively with a sometimes pressured working environment
• Intermediate computer skills – Microsoft Office and client management systems 

Benefits: 

• Pride that your work will impact lives for the better!
• Competitive remuneration package including an attractive salary, access to tax-effective salary packaging arrangements and kilometre allowance
• Supported learning and development program – a career and not just a job
• Supportive work environment.

Police Checks will be conducted on the successful applicant. 

Applicants are encouraged to apply as soon as possible as the applications may be reviewed prior to the closing date and as such the closing date is subject to change without notice.

How to apply for this job:

Aboriginal and Torres Strait Islander people are encouraged to apply. 

Applications should include a current CV and Cover Letter addressing the key selection criteria and be addressed to Human Resources Manager using the subject line: ADS Intake and Assessment Officer.  For applications via email, please send the above to: job.applications@ccas.org.au.