Integrated Care Service Manager

Employment Type: Permanent Full Time
Position Classification: Health Manager Level 5
Remuneration: $161,042 - $180,143 per annum + 11% superannuation + a generous range of
Hours Per Week: 40
Requisition ID: REQ499878
Location: The role provides the flexibility to choose a work location within the Hunter or Lower Mid North Coast region
Closing Date: Sunday 14th July 2024
Interview Date: Week of the 15th July 2024Are you looking for a fulfilling leadership opportunity in the healthcare sector? We are currently seeking a results-driven Integrated Care Service Manager to lead and manage the Community Health Services across the Hunter and Lower Mid North Coast.In this role, you will be responsible for ensuring the efficient, effective, and timely delivery of healthCare Services to the community, and you will also have the opportunity to further develop your leadership and operational management skills.If you have a passion for healthcare and proven leadership skills, we encourage you to apply and become a part of our dedicated team, where personal growth and development are highly valued.About us:Hunter New England Health (HNE Health) proudly provides a wide range of public health services to the Hunter, New England, and Lower Mid North Coast regions of New South Wales, employing more than 17,000 employees and providing health services to over 900,000 people. Our staff provide exceptional care and support across 27 hospitals, 12 multipurpose centres, and 43 community health clinics, as well as mental health, children, oral health, and drugs and alcohol clinical services.With a dedication to Excellence – Every Patient, Every Time, our people strive to make a genuine difference in the health and wellbeing of the diverse communities we serve, working together to achieve our vision of 'Healthy People: now and into the future'.The Hunter New England Local Health District landscape is distinct, unique, and impressive, incorporating stunning coastlines, magnificent mountain ranges, and rich agricultural plains. We are the only Local Health District in New South Wales with a major metropolitan centre, several large regional centres, and in addition many smaller rural centres and remote communities within its borders. Learn more about us here:The role:As the Service Manager, you will be responsible for the efficient and effective delivery of healthCare Services to the community in a timely and respectful manner.Hunter New England Health (HNEH) provides a comprehensive range of community health services that cater to individuals of all ages, including children, families, young adults, and older people. Our Community Health Services are designed to enhance the health and well-being of individuals by providing generalist and specialised clinical services.Our vision is to create an Integrated Care structure that enhances the quality and continuity of care for patients through coordination, connection, and collaboration in primary care, community, and acute care.Click here for the Integrated Care Hunter Lower Mid North Coast Service ManagerAbout you:This critical position requires a deep understanding of the healthcare system, coupled with proven experience in leadership and operational management. As the Service Manager, you will be a results-driven, highly motivated individual who is passionate about improving healthcare outcomes and providing the highest quality of care to patients. If you believe you have the relevant experience and skills to excel in this challenging and rewarding position, we welcome your application.

• Tertiary qualifications in health-related discipline and/or demonstrated recent frontline service management experience.
• High level communication skills and demonstrated effective consulting, negotiating, and collaborative skills to engage with internal and external stakeholders at all levels.
• Demonstrated ability to manage conflicts and overcome resistance when initiating and implementing change strategies within a team.
• Demonstrated innovative problem-solving ability applied to managing conflicting priorities and developing timely recommendations and advice on improvement strategies and solutions.
• Transformational leadership skills and a demonstrated ability to create enthusiasm and commitment to goals and build a shared sense of direction.
• Proven understanding of Financial Management, Activity Based Funding (ABF) Workforce, Clinical Governance principles, and Australian Health Care systems and regulations.
• Demonstrated capability and competence to implement continuous quality improvement in service delivery, including managing change and negotiating with and gaining support from key stakeholders.

Where you'll be working:The Iocation of the Integrated Care Hunter Lower Mid North Coast Service Manager position is negotiable across the Greater Newcastle, Hunter, and Lower Mid North Coast areas. The role will involve some travel across our stunning district, with access to a fleet vehicle for work-related travel.Why join Hunter New England Health?is a great place to expand your career and grow your skills and knowledge. As a recognised leader in the healthcare industry, we provide a range of public health services to the Hunter, New England, and Lower Mid North Coast. Being the largest employer in the region we can offer salary packaging options, educational opportunities, and support from a broad network of health professionals. With CORE Values of Collaboration, Openness, Respect and Empowerment your professional life is provided every opportunity to succeed and develop in your chosen profession. Working with HNE Health gives you access to a great range of benefits:

• 4 weeks annual leave
• Novated leasing available for eligible employees
• Employee Assistance Program (EAP) for staff and family members
• Work and collaborate with a range of non-clinical and clinical professionals who are leaders in their field, working across our unique district in a range of metropolitan, rural, and regional locations and communities
• Sustainable Healthcare:

Need more information?For role-related queries or questions contact Louise Lazic via email: or phone 0437 361 485.Ready to Apply?Click ‘Apply for Job’ and follow the prompts. As part of your application, you will be asked to:

• Create a profile in our Recruitment & Onboarding (ROB) system (if you are not an existing user)
• Attach a current resume
• Provide a written response to the selection criteria.

Other information for applicants:

• HNE Health is committed to achieving a diverse workforce and strongly encourages applications from Aboriginal and Torres Strait Islander applicants. Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit:
• To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa.
• Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link above). For assistance addressing selection criteria visit:

This is a Category B position. Recommended applicants will be reviewed for compliance with NSW Health policy directive for Category B positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.