Internal Sales / Customer Service Representative

Are you a Customer Service superstar with a passion for building lasting relationships and driving results? Look no further than Brown Watson International, the ultimate destination for top talent in the lighting, electrical, and power solutions industry!

At Brown and Watson International, we have been setting the bar high for over 70 years by providing exceptional Customer Service and innovative award-winning products that have revolutionized the market. With a global presence that spans four continents, seven countries, and thirteen locations, we're all about fostering a supportive, collaborative, and fun work environment that encourages growth and development. 

We're on the lookout for an experienced and highly motivated individual to join our dynamic team. This person will play a pivotal role in driving revenue growth and building lasting relationships with our valued customers, while assisting with customer queries. With the opportunity to work with a team of talented professionals and contribute to the development and promotion of cutting-edge products in a dynamic and exciting industry.

You will be flexible enough to be part of a team yet have the ability to work autonomously as required.  

In this role, you will be primarily responsible for:

• supporting our current customer base and grow existing territories
• process incoming calls and email purchase orders
• create new sales opportunities where applicable and support our Field Sales team members.
• engage with our customers daily on our key brands
• promote and participate in marketing campaigns

You will have experience, in a high-volume call environment and think customer first.

What we are looking for is:

• previous sales experience
• automotive Industry experience desirable
• strong ability to coach and develop individuals into high performers
• strong knowledge of Microsoft Excel, Microsoft Office software and inventory systems
• strong written and verbal communication skills
• ability to work under pressure and take challenges with confidence

This role is a 12month Full Time, Fixed Term opportunity.

We believe in creating a diverse and inclusive workplace, which is why we are an equal opportunity employer and welcome applicants from all walks of life. 

In addition to a competitive compensation package, we offer comprehensive benefits that include onsite parking, access to wellbeing and support programs, and employee product discounts across the GUD Group, which includes leading brands like Ryco, Brown & Watson International, and AutoPacific Group.