AddressABOUT US
Omnia Wheel is an award-winning manufacturing business based in Beresfield, NSW. We are the only omni-directional wheel manufacturer in Australia, and a world leader in our field.
Our patented omni wheel systems have a myriad of applications in Industrial, commercial and retail sectors including medical, robotics, ergonomic materials handling, conveyor automation and homewares.
We are growing both locally and overseas, exporting to more than 50 countries. With a focus on growth through innovation and mastery in our field we are looking for a customer service-oriented person to join our incredible team.
WHO YOU ARE
If you enjoy working with clients, solving problems, have a technical aptitude and computer literacy we would love to hear from you.
You are passionate about the customer experience and enjoy providing support from enquiry to follow up, understand the importance of good administration and have attention to detail.
What you don’t know, you learn fast, and you adapt to change easily. You are a team player, exceptional communicator (written and verbal) and enjoy a laugh.
If you are looking to get into sales let’s talk - training will be provided.
ABOUT THE ROLE
As an Internal Sales Representative, you will be responsible for providing customers with product, technical and after sales support. The opportunity exists to work across a number of market segments across the globe with some really cool products. You will build strong and loyal relationships with our customers and your responsibilities will include the following:
- Be our first point of contact on the phone, email and with walk ins.
- Manage sales enquiries regarding product information, pricing, availability, delivery schedules.
- Entering orders.
- Creating and maintaining the customer database.
- Provide customer support and follow up on quotes.
- Daily collaboration with the broader sales team and other departments as required.
- Educate clients about new features and products.
- Provide feedback to the business on product and business performance.
- Work as part of a team and contribute to our mutual success.
WHAT'S IN IT FOR YOU?
- An attractive salary package.
- Career progression opportunities.
- Supportive, fun and positive team culture.
- A stable role in a growth business and the opportunity to be part of our success story.
This is a full time role, Monday to Friday, with an immediate start with the opportunity for career growth. Salary negotiable based on experience.
Interested? Apply now along with a cover letter outlining why you are the ideal person for the role or call Paul on 02 4907 8*** for more information.
