AddressThe NETZSCH Group is an owner-managed, international technology company with headquarters in Germany. We are a world leader in developing, producing and distributing positive displacement pumps for more than 70 years. As global specialist in complex fluid handling, our pumps & systems are used in all industries and production facilities around the world.
Our company is family-owned, which is reflected in our corporate culture: the work-life balance is a high priority, which our employees appreciate. Work for a future-oriented and internationally oriented world market leader and find your professional home with us.
Our performance standards are high. We promise our customers Proven Excellence – exceptional performance in everything we do, proven time and again since 1873.
Our Pumps & Systems business is growing, and we need someone with strong organisational and people skills to help us provide high quality customer service to our customers across Australia and New Zealand. As the successful candidate, you'll be fundamental in helping us succeed. You'll be a primary contact for many customers, and you'll be instrumental in keeping the business running smoothly. We are a small team with a friendly, ‘can-do’ attitude. We provide opportunities for professional development and career progression as the business continues to develop.
- Technical Sales administration: Order Processing of industrial pumps and
macerators, purchasing from our local and overseas suppliers, stock management, documentation handling and general tasks. - Planning and Logistics: prepare assembly and production orders, maintain close contact with the operations team to ensure orders are on track as per required delivery date.
- Front-line customer service: telephone and email
- Maintain close and effective relationships with company Sales, Service & Finance teams to ensure delivery of high-quality customer service at all times.
- Bachelor Degree / Diploma in Business Administration, Production or Industrial Engineering, or similar (preferred)
- Previous experience in Sales Administration, or a similar role (preferred)
- Flexible ‘can-do’ attitude with an eye for detail and accuracy
- Excellent organisational and time-management skills
- Strong written and oral communication skills in English
- Self-motivated and able to work under limited supervision, as well as part of a team
- Competent with Microsoft Office Software tools; prior experience with ERP, CRM and would be an added advantage
- Willingness to learn systems and follow written guidelines
- Full work rights (valid visa) for Australia
