Internal Sales - Rail Equipment Manufacturer

Melvelle Equipment is a 2nd generation well established manufacturer of rail track maintenance equipment, looking for an enthusiastic Internal Sales person to provide excellent service to our growing customer base.

Critical tasks:-

1. Assisting customers with enquiries on the phone and in person, providing quotations and with the ability to add value to the sale, for both spare parts and new equipment
2. Delivering professional customer service through effective spare parts interpretation and technical information
3. Proactively communicate and provide feedback to customers advising order status
4. Following up on quotations and conversion of quotes to sales orders 
5. Monitor and carry out purchasing requirements for sales orders, chasing suppliers for delivery, raising purchase orders
6. Monitor and manage inventory levels for sales orders
7. Assistance with picking, packing and dispatching of urgent orders if required
8. Advising management of any market intelligence (pricing, competitors etc) gathered during interaction with customers, prospective customers
9. Assist in marketing and advertising

To be successfully considered for this role you must have:-

1. Strong, professional communication and organisational skills, be well presented
2. Exceptional attention to detail
3. Ability to work under pressure and meet deadlines
4. Results oriented
5. Ability to interpret and process spare parts enquiries
6. Previous exposure to ERP work management process

Additional skills:-

1. Previous experience in parts sales and inventory management in a manufacturing environment
2. Previous experience using M1 software
3. Previous rail industry experience