Is&T Infrastructure Support - Perth

Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the world's infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner place. 

Differentiated by the quality of our people and our relentless drive to deliver the most successful outcomes, we align our capabilities to our customers' objectives to create a lasting positive impact. We serve the Infrastructure; Nuclear, Security & Environmental; Energy; Mining & Metals, and the Manufacturing and Technology markets. Our services span from initial planning and investment, through start-up and operations. 

The primary responsibility of the role is to provide frontline deskside, local network and general IS&T operations support. The role is based in Perth and will be the first point of contact and support for IS&T (Information Systems and Technology). The role will report to the Brisbane based Project IS&T Operations Lead and will work independently with the support of Australia based and global peers to ensure that office communications, IT infrastructure and application systems are implemented in line with Bechtel standards. There will be opportunities for growth and exposure to different technical disciplines through collaboration with the global IS&T organisation. The successful candidate will gain a great understanding of how a large global company operates and the key role IS&T has in successful business and project delivery.

• Responds to customer needs, questions and concerns and expedites actions in an accurate, effective and timely manner 
• Maintains, Diagnoses and resolves local IT Infrastructure, hardware & software related issues, while seeking to continuously improve incident resolution and customer service standards. Areas of support will include desktop/laptop computer hardware, mobile devices peripherals, networking, video conference, office printing equipment 
• Installs and maintains software from an approved suite of company standards 
• Deploys and provides end user hardware and IT services
• Learns and follows standard operating procedures for end user IT requests, incident support and asset management practices 
• Participates in the rollout of new technologies, services and security remediations 
• Assists in the IS&T equipment procurement process

• Preferably tertiary qualified and with 3 - 5+ years of IT experience

• Eager to learn a broad array of general IS&T skills related to hardware and software 
• Exercises judgment within defined procedures and practices to determine appropriate action 
• Builds productive and collaborative working relationships with local teams and global peers 
• Working knowledge of the Microsoft Windows 10/11 operating systems and Microsoft 365 products (Word, Excel, PowerPoint, Outlook, Teams, etc.). 

There are many reasons why choosing to join Bechtel is one of the best career decisions you will ever make. In addition to working with talented, dedicated people and having the opportunity to play an integral role in stimulating and challenging local and international projects, Bechtel is committed to offering you the benefits and resources to live a healthy life.

With a market aligned salary package and annual discretionary performance bonus scheme in place, employee wellbeing is also at the centre of our business - promoted through our strong health and safety focus and private health cover including access to a leading employee assistance program.

As a global company, Bechtel has long been home to a vibrant multitude of nationalities, cultures, ethnicities, and life experiences. This diversity has made us a more trusted partner, more effective problem solvers and innovators, and a more attractive destination for leading talent.

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