It Engineer

At Derivco, we work alongside our clients who are considered giants in the industry, to create and develop the platform that hosts some of the best online casino games in the industry.

We are also Platinum partners with vendors such as Microsoft and we are proud to say we employ over 2,500 of the brightest minds across our offices in the USA, South Africa, UK, Spain, Malta, Sweden and Australia.

To work for Derivco means you will work with cutting-edge technology., in our designer offices. Our people are brilliant., our ideas fresh and our technology is trailblazing.

You will be inspired, challenged, and stimulated every day and you will receive an extraordinary number of high-fives - rewarded for work well done. A place where you will feel as if you have found your intellectual and creative home.

Sounds pretty awesome, right?

Derivco is an equal opportunities employer. We value people as individuals with diverse opinions, cultures, lifestyles and circumstances and we are committed to equality of opportunity and to providing a productive working environment free from unfair and unlawful discrimination.

Derivco South Africa is seeking a highly skilled and motivated Systems/Application Support Engineer to be part of our dynamic team.

As an IT Engineer supporting Derivco’s state of the art Sports Betting Software you will be responsible for the installation, configuration and ongoing maintenance of Derivco’s software in production environments on premises and in the cloud. Exceptional attention to detail, an enthusiastic and inquisitive attitude problem-solving and pattern analysis are required to support this fast-paced hybrid product.

You will need to be innovative and investigative, pre-empting problems with deployments before they go to live by reviewing change logs and getting to know the environment that you support. A strong feedback loop between IT and Dev is a necessity as we strive to become a truly “DevOps” product, prior experience in a development role is advantageous.

What you’ll be doing…

• Planning and performing software releases and configuration, working to the agreed methodology.
• Provide first line technical and product support to Derivco’s Sports Betting customers.
• Creating and updating documentation for team processes and supported products.
• Analyse and understand logged incidents with a strong technical awareness.
• Provide effective, efficient and professional solutions to all customers queries or concerns.
• Achieve key performance indicators and customer satisfaction metrics.
• Contributing to improve the product & team through collaboration and innovation.
• Provide support and deployment functions outside of normal working hours when required.

Like what you see? Here is what we want to see…

• MySQL / PostgreSQL /MSSQL / other T-SQL skills.
• RabbitMQ / ActiveMQ / AMQP protocol.
• Bash / Python / Regex / TCL.
• Proven experience in the IT industry using Microsoft or Linux Technologies (RHEL).
• PowerShell scripting skills, as well as other scripting languages (Python, Ruby, etc).
• Experience with tools such as Ansible and Terraform.
• Experience with Microsoft Azure / AWS / Other cloud technology.
• Administration of Windows Server 2016 and Server 2019.
• Experience with Splunk/Big IP F5 LTM.
• Experience in using coding/scripting to automate/reduce the time taken to complete manual tasks.
• Able to communicate all needs, instructions, and decisions clearly.
• Strong problem-solving skills and attention to detail.
• Experience working with Agile methodologies and DevOps principles.
• A background within Development.
• Solid written and verbal communication and presentation skills in English.

The above statements are intended to describe the general nature and level of the work being performed. They are not construed as an exhaustive list of all deliverables and responsibilities and duties. All staff are expected to be flexible in approach and may be required to perform other duties as may be reasonably required for the benefit of the group and to add value.

Who you are:

• Passionate about solving complex problems.
• Commercial mindset
• Team player
• Self-starter
• Motivated
• Innovative

• Why Join Derivco?

• Hybrid work model[RR(D1]
• Health Insurance Allowance
• Company bonus structure
• Mobile Allowance
• Gym Allowance
• Free lunches on normal business days in the office
• Ongoing learning & development
• Life Insurance, TPD & Income Protection
• Super Annulation

[RR(D1]Role dependent