Title: IT Infrastructure Library - Asset and Configuration Manager
Your KBR future – delivering solutions and changing the world
About KBR:
We are a company of innovators, thinkers, creators, explorers, volunteers and dreamers who all share one goal — to improve the world.
KBR delivers science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 34,000 people performing diverse, complex, and mission-critical roles in 33 countries.
For 65 years, KBR and its heritage companies are proud to have delivered some of Australia’s largest and most complex projects.
With around 2,000 employees in 6 primary offices throughout Australia, we are committed to social and environmental sustainability and delivering projects with a digital mindset driving innovation within our business and for our customers.
We help ensure mission success on land, in the air, at sea, in space and cyberspace for our defence customers. From individual technologies and services to comprehensive project delivery and mission execution, no other company can match the breadth and depth of KBR.
KBR comprises a diverse team who provide a broad spectrum of capabilities across Australia and the Asia Pacific. Our proven project teams readily address complex and multi-disciplinary activities, providing low-risk and cost-effective solutions to the defence force.
Learn more about our business .
The Opportunity:
We seek an experienced ITIL Asset and Configuration Manager to oversee the management, control, and governance of IT assets and Configurations within our organisation. The ideal candidate will have a deep understanding of ITIL principles and practices, particularly in the areas of asset management, configuration management, and change management. The candidate should also have Defence experience and be able to work with limited direction. We are seeking a self-starter.
Responsibilities
- Develop, implement, and maintain IT asset management policies, procedures, and processes in alignment with ITIL best practices.
- Manage the lifecycle of all IT assets, including planning, procurement, deployment, tracking, and retirement/disposal.
- Establish and maintain a configuration management database (CMDB) to accurately record and manage configuration items (CIs) and their relationships.
- Ensure accuracy and completeness of the CMDB by performing regular audits, updates, and reconciliations.
- Collaborate with various IT teams to capture and document configuration changes, maintaining the integrity of the CMDB and providing accurate configuration information.
- Facilitate and lead configuration control board (CCB) meetings to review and approve changes to configuration items.
- Analyse and report on Asset and Configuration data to support decision-making, compliance, and optimisation efforts.
- Identify opportunities for process improvements and efficiencies in Asset and Configuration management.
- Bachelor’s Degree in Information Technology, Engineering, Project Management, Business Administration or similar qualifications
- Eligible for Eligible for International Traffic in Arms Regulations (ITAR) clearance.
- Eligible to obtain and maintain a Security Clearance, NV1 or greater.
- ITIL Foundation certification or higher, with proven experience in ITIL-based Asset and Configuration management.
- Proficiency in utilising asset management tools and CMDB platforms (e.g., ServiceNow, BMC Remedy, etc.).
- Strong understanding of configuration management principles and experience in maintaining a CMDB.
- Excellent analytical skills with the ability to interpret complex data and make informed recommendations.
- Effective communication skills with the ability to collaborate across teams and communicate technical concepts to non-technical stakeholders.
- Prior experience in change management and a good understanding of IT service management (ITSM) processes is a plus.
- Ability to work within a team environment, with the potential to lead a team as the work grows.
Benefits of KBR
- A workplace culture certified as a Great Place To Work (Aus, India, UK & US)
- Flexible working conditions
- Competitive salary (including annual reviews)
- Paid Parental leave
- Paid Reservist leave
- Income protection
- Corporate rewards
- Salary packaging/Novated leasing
- Discounted employee stock purchase plans
- Flu shots, skin checks and private health insurance discounts
- Career development: Online learning, mentorship and career pathways
KBR acknowledges the Traditional Custodians of Country throughout Australia and their continuing connections to land, sea, community and culture. We pay our respects to Elders past and present.
KBR is an equal opportunity employer committed to providing an inclusive and diverse work environment. We encourage candidates of all abilities to apply.
As a Major Service Provider of the Australian Defence Force, an AGSVA security clearance will be required and compliance to International Traffic in Arms Regulations (ITAR). As such, our hiring decisions are based on the key requirements of each role and candidates are selected based on their unique strengths and experiences.
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