AddressPERSOLKELLY is one of Australia's largest and longest serving recruitment providers. Delivering both quality temporary and permanent options, we specialise in the recruitment of Professional, ICT, Government, STEM, Management and Executive talent.
PERSOLKELLY is seeking IT Support office to join one of their Key Government Client based in Port Headland.
Role purpose: The primary responsibility of the IT Officer is to provide a highly professional first point of contact for IT Support services to all employees.
Accountability:
- Act as first point of contact for IT related issues for all employees, providing specialist technical advice and direction with regard to hardware, peripherals, and software.
- Create a positive customer support experience, ensuring timely follow through, resolution and escalation, communicating promptly on progress and handling customers with a professional attitude.
- Respond to help-desk enquiries, providing specialist, effective and timely assistance in all areas of IT.
- Manage Response to standard IT Tasks including user management and asset roll out, as well as the deployment, configuration and security of desktop and mobile computing devices and peripheral devices.
- Assist with compilation and management of IT asset registers.
- Drive deployment of new technologies and services, with a focus on continuous improvement.
- Review, maintain and develop IT procedures and standards, ensuring all ToPH users understand and are trained, where necessary.
- Undertake regular visits to work sites to provide on- site customer service, including providing on site solutions and problem solving to support business functionality and continuity.
- Assist IT managed service provider to maintain the optimal performance of IT systems and communications.
- Proactively manage stock levels of consumable, spares, and replacement equipment.
WHAT ARE WE LOOKING FOR?
- Demonstrated experience & knowledge of a broad range of IT Hardware, software, concepts, principles and practices.
- Highly developed organisational and time management skills.
- Demonstrated experience using Microsoft operating systems and Microsoft products.
If interested in this role please apply today or alternatively send your resume to Neema Mehra, ***********@persolkelly.com.au . Please note that due to the high volume of applicants only shortlisted candidates will be contacted.
Who are we
At PERSOLKELLY, our passion is - and always has been - putting you first.
We propel our people forward by supporting their careers in fresh ways, backed by our expertise and capability.
We're committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experience and perspectives.
We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.
So it's over to you. If you would like to join our team, please APPLY now.
To learn more about working with PERSOLKELLY, we encourage you to visit our website.
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