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Form of workWHO WE ARE
ASX listed National Tyre and Wheel (NTAW) Group is Australia’s fastest-growing tyre distributor, selling a range of market-leading brands of tyres and wheels across Australia and New Zealand that are renowned for offering safety and peace of mind to drivers for over 25 years.
It is an exciting time to join the team as we go through significant transformation and look to introduce best practice processes that will take us to the next level.
ABOUT THE ROLE
We are currently seeking anIT Operations Manager to join our IT team on a full-time basis, based at our Hamilton head office. Reporting to the CIO, key focus areas include service management, business continuity, operational risk management, and continual service improvement.
Key responsibilities will include:
- Building effective working relationships with service providers, vendors, and consultants along with internal stakeholders to design, deliver and provide ongoing support with new and existing technology.
- Oversee management of IT-related projects.
- Leading and developing IT Data and Support team members
- Ensure stability, security and operational excellence in day-to-day operations.
- Develop and maintain IT policies, processes, procedures, and best practices.
- Support the development of the IT strategy and roadmap.
- Undertake business analysis to support the development of business/user requirements.
Experience required:
- Minimum 5 years experience working in a similar position.
- Tertiary qualification in computer science or related.
- Ability to organise and lead a diverse range of resources to deliver value outcomes effectively and efficiently.
- Proven ability to effectively lead a high-performing team.
- Strong interpersonal and communication skills
- Demonstrated project management capabilities.
- The capacity to develop and foster effective relationships with a broad range of people at various levels, both within and outside the organisation.
- A solid understanding of service management principles, including knowledge of ITIL and project management methodologies, such as PMBOK/PRINCE2
For us, it really is about team and cultural fit.
We are a group that, while newly established, is passionate about our people and our culture. We live our ‘DICE’ ethos – Decent, Innovative, Collaborative & Energetic and aim to impart these in every conversation, activity and decision that we make. We are hoping that you will bring your own unique set of skills to add to our already talented team.
NTAW is a company that values and rewards our employees, so if you feel you have the skills and attributes we are looking for and want an opportunity where your efforts will be recognised, then we want to hear from you.
The NTAW Group is committed to equal opportunity employment through fair recruitment practices.
Please note: Only shortlisted applicants will be contacted. Applicants must be eligible to live and work in Australia as either a citizen or permanent resident.
