Address Seeking a capable IT Support Officer to join a reputable construction company.
Your new company
You will be working with a private sector company who have over 40 years of proven excellence within the construction industry. The group you will be working for consists of four building companies offering specialist construction services in the Commercial, Security and Residential sectors from large scale projects to unique fit-outs and high-end housing. You will be working alongside a team of professionals who are committed to bringing value to their clients and to provide creative and practical solutions that meet and exceed the needs of each project. Your new company offers their clients the highest quality building services with sets the group apart from the rest.
Your new role
Your new role as the IT Support Officer will be focused on delivering professional customer service and effectively assisting with the IT and communication requirements of the company. You will be reporting to the Business Systems Manager, and you will be responsible for the efficient administration and day-to-day technical support for the groups' employees.
In this role your responsibilities will consist of, but will not be limited to:
Providing 1st level assistance to all users across the business
Ensuring all issues / requests are tracked through the Helpdesk logging system
Lodge service requests with external providers when required
Imaging of new laptops / desktops
Configure and maintain staff user accounts and profiles
Assist with the provision, establishment and removals or cancellation of services and hardware relating to new or existing remote sites
Maintain the company's electronic asset database, including adding, removing and modifying asset details and locations
Assist in the implementation / migration / enhancement of Office 365 services including Microsoft Teams and SharePoint
What you'll need to succeed
As the successful candidate, you will have demonstrated experience and ability in:
Previous IT helpdesk or IT support experience
Administrative, organisational skills and attention to detail
Professional telephone manner
Multitasking and good time management
Good written and verbal communication skills
Working well within a team environment and willingness to assist others
*successful candidate will hold a current drivers licence and have their own vehicle*
What you'll get in return
On offer to the successful candidate:
A permanent position within the organisation which will offer career progression and professional development opportunities, flexible work arrangements, paid parental leave, leadership training opportunities, mentoring programs, employee bonus scheme and health and wellness programs.
*All candidates must be current Australian Citizens*
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Blythe Roach on 9249 2266 now. Alternatively, send a copy of your most recent CV to ************@hays.com.au.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
