This role is a short term 6 week contract, you can use this role as a step in role whilst you search for a permanent role. ASAP start!
About the role:
Join a dynamic and inclusive team for a small to medium-sized company committed to diversity and fostering a supportive work environment. We're seeking a talented IT Support Officer to join on a short-term contract basis for six weeks. This role offers an excellent opportunity to contribute to a company that is making a difference. Use this role as an opportunity to continue making income while you continue your search for a permanent opportunity in the IT space. Close to public transport, great eateries, and state-of-the-art office.
Position Overview: As an IT Support Officer, you will play a crucial role in providing technical assistance and support to our employees. From troubleshooting hardware and software issues to ensuring our systems are running smoothly, you'll be the go-to person for all things IT-related. This is an ideal role for someone looking to gain valuable experience in a fast-paced environment while making meaningful contributions to our team.
Responsibilities:
- Provide first-line technical support to employees via phone, email, or in person
- Troubleshoot hardware, software, and network issues
- Install, configure, and maintain computer systems and software
- Assist with IT equipment setup and maintenance
- Document and escalate technical issues as needed
- Assist with IT projects and initiatives as assigned
Qualifications:
- Previous experience in a similar IT support role preferred
- Strong knowledge of Windows and Mac operating systems
- Strong knowledge of Active Directory
- Familiarity with Microsoft Office Suite and other common software applications
- Basic understanding of networking concepts
- Excellent communication and customer service skills
- Ability to work independently and prioritise tasks effectively
- IT-related certifications
Benefits:
- Competitive hourly rate
- Opportunity to gain valuable experience in a supportive work environment
- Potential for future opportunities within the company
- Flexible work schedule
How to Apply: If you're a motivated individual with a passion for IT and a desire to make a difference, we want to hear from you! Please submit your resume.
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