About Us
JTC Technology is an IT Support service, working within the educational sector supporting over 60 valued schools for over 20 years. Our team is comprised of over 40 friendly, helpful and skilled technicians who provide a range of IT support from basic troubleshooting through to advanced complex solutions.
About the Role
We are seeking a Part Time or Full Time IT Support Technician to join our growing team. This role may be suitable if you are at university completing your education or looking for a role to gain experience in IT, or are already experienced in the IT industry.
We are looking for a candidate to work in school environments, supporting teachers, students and staff with their day to day IT support requirements as well as supporting and maintaining the broader schools technology.
The role would be based in the Northern Beaches and surrounding areas.
Key duties will include:
- Liaising with the school principal, regarding IT support requests and projects.
- Acting as first point of contact for staff and student IT enquiries
- Managing and actioning IT support requests logged through a ticketing system
- Maintaining on site IT systems and documentation
- Maintaining an asset database and conducting stock takes or adding new devices and equipment
- General troubleshooting and other tasks as delegated
- Completing basic scheduled maintenance & proactive tasks
Benefits
- A supportive team environment
- Your own desk and computer set up in the schools IT office
- On-boarding training
- On-going training and development every 10-11 weeks
- Team social events
- Internal progression opportunities
- Flexible work arrangements during school holiday periods
- Hands on experience with a wide range of technologies
- Experienced and Entry level positions available
- No qualifications required, though advantageous
If you would like to apply, hit “apply” now. If you have questions about the role, please contact Stephanie by email to recruitment@ondemandhr.com.au
Have a NSW Drivers Licence and access to your own vehicle. Have a basic understanding and passion for IT Have completed or are currently completing studies in IT, or have demonstrated work experience in an IT role. Have, or be willing to obtain, an employee Working with Children’s Check