Address- Create an impact and make a change
Dalrymple Bay Coal Terminal Pty Ltd (DBCT P/L) is a company that embraces diversity. At DBCT P/L we pride ourselves in being a regional employer of choice and giving back to the community. We have a strong culture of family and community focus and our people are the heart of our business. We offer hours that let you enjoy a real work/life balance that have you home every night, while having the chance to work with multi-million dollar equipment.
Located 38 kilometres south of Mackay, DBCT P/L operates with a name plate capacity of 85 million tonnes per annum exporting coal from Central Queensland to ports around the world. This wouldn’t be possible without great people - people just like you.
An exciting opportunity exists for an IT Support Officer to join the Information Technology team at Dalrymple Bay Coal Terminal. The role works within the Business Improvement Unit and represents the first point of contact for DBCT P/L employees experiencing problems with IT hardware, systems and processes. Working as part of the IT team in a collaborative manner, you will contribute to the team’s core objective of providing high quality IT support and consulting services to the broader Company.
What we are looking for:
- Someone who is proactive and possesses excellent organisational skills to coordinate IT service support requirements.
- Provision of first level help desk triaging and effectively prioritise, respond, and escalate incidents and requests in a busy enterprise environment.
- Ability to troubleshoot, diagnose and resolve technical issues and problems.
- Maintain accurate records of problems and solutions.
- Strong communication and interpersonal skills.
- Ability to work independently and in a team environment.
- Someone who takes pride in the quality of their work and shows a strong attention to detail.
- Ability to translate complex technical information into a comprehensible format.
Ideally you will have:
- Knowledge and understanding of a Windows Server/Workstation environment, Active Directory, Group Policies, Exchange, Virtualisation Technologies, TCP/IP fundamentals.
- Experience managing user access permissions and privileges effectively.
- An understanding of contemporary information security standards and best practices.
- A tertiary qualification in Information Technology, or experience in a similar role.
Just some of our attractive employee benefits include:
- Monday to Friday role - home every night
- Up to 12% Superannuation
- Opportunity for Short Term Incentive bonuses
- 5 weeks annual leave with 20% leave loading
- Discounted fuel option and novated leasing
- Retail discounts through employee benefits platform
- On-site Physio, health checks, flu vaccination
- Learning and development opportunities including higher education
- Relocation package provided for the right candidate
It's time to experience the rewarding career and lifestyle you deserve. For further information about the role, please see Position Description below, or call Anna Courtice on 0458696***. If you feel you meet the criteria, click "Apply Now" to upload a resume and complete an application.
All applicants must have the ability to obtain a Maritime Security Identification Card (MSIC).
Dalrymple Bay Coal Terminal Pty Ltd is an Equal Opportunity Employer.
Applications close 8am Monday the 17 June 2024.
