It Support Technician

We are currently seeking an IT Support Technician to join the team of one of Australias largest food processing comapanies. The successful candidate will provide Level 1 & Level 2 in-person and remote end user support, maintain and troubleshoot IT devices, and ensure smooth operation of applications and devices.

Key Responsibilities:

• Provide end user support and production floor support
  
• Maintain and troubleshoot factory IT devices
  
• Monitor connectivity and ensure smooth operation of applications and devices
  
• Assist with basic IT maintenance tasks
  
• Provide support for Microsoft 365 applications
  
• Participate in IT security protocols and project work
  

Requirements:

• 1-2 years' experience in a support or customer service role
  
• Technical diploma or certification in IT or related field
  
• Familiarity with Windows environments, basic networking, and user account management
  
• Understanding of Microsoft 365 and general desktop support
  
• Excellent communication and interpersonal skills
  

If this sounds like somone like you, please Apply now or contact Aaron - *************@IPA.com.au for a confidental conversation.