AddressAbout the Role:
- Assisting the organisation with identifying current business requirements, optimisation and further roll-out of hospital application and infrastructure systems to increase business efficiency
- Provide specialist Level 3 support for hospital technology applications and systems
- Implement new releases of software and infrastructure, as well as configuration and testing of the application and systems
- Monitor and report upon the performance of applications and systems
- Identify risks and issues about the use of applications within the organisation
- Support and BAU as an escalation at Level 3. 50/50 BAU and projects
- Delivering the best logical outcomes for customers and systems in response to troubleshooting
- Resolving system and software application issues with Wintel, infrastructure systems and applications
- Produce, evaluate, and maintain sets of documents that reflect the business processes within the hospital
Essential Criteria:
- Must have senior experience in a minimum of 3 of the following: Windows Server and workstation and some Linux, VMWare, Citrix, O365, AWS, Networking
- Experience utilising debugging tools such as WinDbg, Wireshark, iPerf, Perfmon and Procmon
- Advanced Active Directory diagnostic and management abilities
- ADFS and MS Entra ID optimisation
- Ability to communicate with influence and collaborate within a team
- Proven ability to make decisions and be confident in a Level 3 position, including directing issues resolution in a timely and structured manner
- The ability to work independently; to take initiative and ownership of assigned work
- Excellent orderliness and prioritisation abilities
- Strong knowledge of Office & Office 365 general business applications
- Expertise working with infrastructure, disk partitioning, and new image deployment troubleshooting infrastructure and Storage
- Business infrastructure implementation and troubleshooting
- Must have STRONG PowerShell and VB scripting
Desirable Criteria:
- Certified in AWS, M365, Windows, Networking, VMWare
- Level 3 experience dealing with Linux, M365, AWS, VMWare, Dell EMC, Commvault Backups, Networking, Crowdstrike, Mimecast, N-Central
- Previous project experience and an understanding of project management methodology e.g. ITEL, PMP or PRINCE2
- Technical knowledge of database concepts and SQL
- Prior work experience in Healthcare industry
We welcome you to apply should you possess the above essential criteria, by clicking below or sending your interest to
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