It Systems Engineer – Level 3

About the Role:

• Assisting the organisation with identifying current business requirements, optimisation and further roll-out of hospital application and infrastructure systems to increase business efficiency
• Provide specialist Level 3 support for hospital technology applications and systems
• Implement new releases of software and infrastructure, as well as configuration and testing of the application and systems
• Monitor and report upon the performance of applications and systems
• Identify risks and issues about the use of applications within the organisation
• Support and BAU as an escalation at Level 3. 50/50 BAU and projects
• Delivering the best logical outcomes for customers and systems in response to troubleshooting
• Resolving system and software application issues with Wintel, infrastructure systems and applications
• Produce, evaluate, and maintain sets of documents that reflect the business processes within the hospital

Essential Criteria:

• Must have senior experience in a minimum of 3 of the following: Windows Server and workstation and some Linux, VMWare, Citrix, O365, AWS, Networking
• Experience utilising debugging tools such as WinDbg, Wireshark, iPerf, Perfmon and Procmon
• Advanced Active Directory diagnostic and management abilities
• ADFS and MS Entra ID optimisation
• Ability to communicate with influence and collaborate within a team
• Proven ability to make decisions and be confident in a Level 3 position, including directing issues resolution in a timely and structured manner
• The ability to work independently; to take initiative and ownership of assigned work
• Excellent orderliness and prioritisation abilities
• Strong knowledge of Office & Office 365 general business applications
• Expertise working with infrastructure, disk partitioning, and new image deployment troubleshooting infrastructure and Storage
• Business infrastructure implementation and troubleshooting
• Must have STRONG PowerShell and VB scripting

Desirable Criteria:

• Certified in AWS, M365, Windows, Networking, VMWare
• Level 3 experience dealing with Linux, M365, AWS, VMWare, Dell EMC, Commvault Backups, Networking, Crowdstrike, Mimecast, N-Central
• Previous project experience and an understanding of project management methodology e.g. ITEL, PMP or PRINCE2
• Technical knowledge of database concepts and SQL
• Prior work experience in Healthcare industry

We welcome you to apply should you possess the above essential criteria, by clicking below or sending your interest to