Iteration Manager - Salesforce

IT & Telecomms
Project Management / Team Lead
Melbourne
Permanent / Full Time
19/2/2024
Agile experience leading a multi-disciplinary team within a SF Ecosystem
Great salary, Career progression, paid training/certifications, worklife balance
Join DWS; a leading IT Consultancy, and part of HCLTech
DWS is seeking an Iteration Manager to join our Salesforce practice to ensure our team continues to mature in Agile principles & practices. Working with our key stakeholders & wider teams to deliver high quality outcomes.
Type: Permanent, full time
Start: ASAP
Location: Hybrid WFH / Melbourne CBD
Salary: up to $170K (including super)
What you'll be doing:
Develop, champion & evolve approaches and practices to support Agile project delivery using SAFe
Deliver complex technology solutions to achieve business objectives in a multi-technology environment
Manage all aspects of a project including, planning, project cost, scope definition, stakeholder engagement, risk and issues, project reporting and team/resource management
Work with the Product Owner to identify & manage stakeholders, understand stakeholder interests & ensure that impacted stakeholders have a common understanding of new features or changes introduced by the solution
Facilitate agile rituals; sprint planning/backlog grooming, showcases, retrospectives, daily stand-ups
Build key relationships across the business & technology teams outside of the scrum team to ensure expectations for delivery are met or managed appropriately
Have a strong understanding of software development including CI/CD
Configure & manage tools to support Agile delivery e.g., GitHub, Trello, Miro, Jira and/or Confluence projects/boards/repositories
Have deep applied knowledge of Agile project management principles, practices & ceremonies
Develop and implement continuous process improvements & best practice
Coach the team on agile ways of working, fostering continuous improvement to grow agile maturity, resilience & high performance
Cultivate and encourages a culture of agility & openness and implement agile best practices
Facilitate discovery workshops with business & technical stakeholders, story prioritization & estimation with the Product Owner or other stakeholders & perform story walkthroughs with project team members
Use technical as well as functional knowledge to remove roadblocks within the standing team as well as identifying technical risks (e.g., risks with architecture, design, patterns, performance, etc.) & communicate obstacles requiring outside resolution
Essential Skills & Experience:
Agile experience leading a multi-disciplinary team in complex environments
Experience in one or more Agile approaches such as SAFe or Scrum
Proven experience in risk identification, management, mitigation & change management
Strong understanding of Agile principles & processes, with experience in delivering team coaching (and sometimes motivation).
Strong interpersonal skills with the ability to effectively collaborate & manage expectations
Highly developed in verbal communication with the ability to deal with people at a range of levels of an organisation including liaising with a wide range of diverse IT & business stakeholders
Strong organisational skills including an ability to work under tight deadlines, multitask and prioritise
Creative approach to problem-solving & storytelling with the ability to focus on details while maintaining the “big picture” view
Relevant tertiary qualification is preferred
Minimum 4 years technical experience in Salesforce Service Cloud and Salesforce Communities
Continuous improvement mindset
Experience leading geographically distributed teams
Task board management skills with tools like JIRA/Confluence, Miro, Trello
Working at DWS offers you:
Ongoing professional & career development
Paid learning & certifications (chosen entirely by you), with completion bonuses
Corporate discounts on a range of services & products, including health insurance, gym memberships, Apple products & much much more
About Us:
Established in 1991, DWS is a professional Technology Consultancy and part of HCLTech. With offices across Australia, we have over 700 employees in Melbourne, Sydney, Adelaide, Brisbane and Canberra; providing services to a broad range of blue-chip corporate clients, as well as Federal, State and Local Government agencies. We provide a wide range of services including; IT consulting, managed application services, project management, customer driven innovation, digital transformation, data and business analytics, strategic advisory and productivity, and robotic process automation.
Ready for a new challenge? Click APPLY now!
www.dws.com.au
DWS encourages applications from Aboriginal and Torres Strait Islander peoples.
No agencies please – our in-house talent acquisition team have this covered.