Key Account Manager

Position Title: Key Account Manager

Job Description:

We are seeking a highly motivated and experienced Key Account Manager to join our team in the waste industry. The ideal candidate should possess 4-5 years of experience in the field and demonstrate a proactive attitude towards achieving business objectives.

Responsibilities:

1.  Client Relationship Management:

• Cultivate and maintain strong relationships with key clients.
• Act as the primary point of contact for Key Accounts, addressing their needs and concerns promptly.
• Develop an in-depth understanding of clients' businesses, objectives, and challenges.
• Ensure timely and accurate reporting of waste management information and data to major clients, adhering to business and contractual requirements.
• Ensure the implementation of waste management services as outlined in tenders, contracts, and periodic assignments.

 2.  Account Planning and Strategy:

• Develop and execute strategic account plans tailored to each Key Account.
• Collaborate with internal teams to ensure alignment of strategies and resources to meet client objectives.
• Forecast and track Key Account metrics, such as sales targets, account growth, and customer satisfaction.
• Identify waste management solutions tailored to meet the needs of major clients and formulate new business proposals to expand our portfolio.

3.  Negotiation and Contract Management:

• Lead the tender submissions and expressions of interest targeting key clients and potential opportunities.
• Monitor contract performance and compliance, resolving any issues or discrepancies as they arise.
• Manage and oversee price review programs for major customers.

4.  Problem Solving and Issue Resolution:

• Address any issues or concerns raised by Key Accounts promptly and effectively.
• Work cross-functionally to resolve complex problems and ensure client satisfaction.

5.  Market Analysis and Opportunity Identification:

• Stay informed about industry trends, market conditions, and competitors' activities.
• Identify opportunities for growth within existing Key Accounts and potential new markets.
• Assist in special projects as directed.

Qualifications:

• Proven experience in Key Account management or sales, preferably in Waste Industry.
• Excellent communication and interpersonal skills.
• Strong negotiation and problem-solving abilities.
• Ability to work effectively in a team environment and collaborate across departments.
• Results-driven mindset with a focus on exceeding targets and objectives.
• Proficiency in CRM software and Microsoft Office Suite.

Additional Skills and Attributes (Preferrable): 

• Experience in Wastedge System and Power Bi systems.
• Certification in account management or sales (e.g., Certified Key Account Manager).

We offer competitive compensation and benefits package, along with opportunities for professional growth and development. If you possess the required skills and experience, we invite you to apply for this exciting opportunity. Join us in making a positive impact on waste management practices.