AddressEquifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.
What you’ll do?
Equifax A/NZ is on a transformation journey where we will combine a configurable data fabric with a multi cloud strategy, to deliver streamlined access to our data via standardised API’s, and an unmatched level of security.
The Knowledge Management Consultant will work across cross functional teams to review and develop work instructions, process maps, standard operating procedures, FAQ’s and other knowledge artifacts, ensuring accuracy, compliance, simplicity and user objectives are achieved. This person is also responsible for mapping operational processes and supporting the creation of training materials, ensuring all knowledge content is available to the audience in a centralised repository with the appropriate governance implemented. .
What are we looking for?
3-5 years’ experience as a technical writer creating operational documents for multiple audiences – making complex processes easy to understand
Proven experience working on multiple simultaneous projects and delivering on time and on budget
Experience implementing a Knowledge Management strategy
Strong stakeholder management skills – able to communicate with all levels and work in cross functional teams
Confident, articulate and professional communication style
Must have valid and unrestricted working rights in Australia
What could set you apart?
Certified in Change Management, Process Mapping or Lean Six Sigma
Experience in using IBM Blueworks Live
We believe that when we’re at our best, we can do our best. Equifax offers policies and programs that support our employees’ financial and personal wellbeing with additional leave days, hybrid working environment, employee assistance program and organizational growth potential through our online learning platform with guided career tracks.
Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!
Who is Equifax?
At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence.
We work to help create seamless and positive experiences during life’s pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best.
Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
