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Lead Field Service Technician - Security Systems
North Ryde, Sydney NSW
Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future.
Make the Best You.
Working at Honeywell is not just creating incredible things. You will have the opportunity to work with our talented and friendly team of professionals and be part of a global team of future shapers.
Join Us and Make an Impact.
We are seeking an experienced Lead Field Service Technician - Security Systems to join our Building Automation team, based out of North Ryde, NSW.
Reporting into the Operations Manager / Senior Field Service Supervisor, the purpose of the role is to provide team support and assist other team members in delivery of work to customer sites. It is also responsible for servicing customer sites, maximizing customer satisfaction and minimizing customer site downtime by providing exceptional technical support.
Key Responsibilities
- Responsible for ensuring high quality delivery of services to Honeywell's clients through management of the technical team and sub-contractors.
- Build productive relationship with senior stakeholders within the customer teams
- Build productive relationships within Honeywell leadership teams
- Identify leading edge solutions that solve our customers business challenges or risks
- Working with New/legacy systems and remote/mobile tasking to dynamically drive actions and provide recommendations to customers on building performance and comfort improvements.
- Driving expansion on customer sites to other systems not currently under contract. To maximize customer satisfaction and minimize customer site downtime by providing measurable outcomes for our customers through the use of the technology we can provide.
- Service / maintenance / commissioning of Honeywell and third-party equipment
- Configuration, Diagnoses Fault, repairs and Programming of building services (CCTV, Type 1A, Access control and Third-Party Systems).
- Software load and Configuration of Honeywell Systems and other systems as required.
- Minor Project management of projects and small works including high level management of customer and ensuring project milestones are achieved.
- Technical consulting, design and implementation of Honeywell Systems leveraging off your Honeywell and Industry product knowledge to the service business and customers (existing and new). This includes pre-sales support to the account team and technical lead on implementation projects.
Key Experience, Qualifications and Capabilities
- Intermediate to High computer skills
- Supervisor Trade Certificate an advantage
- Electrical or Electronics Associate Diploma or higher an advantage
- Must have a full Australian Driver's License
- Fault finding and repairs to electronic equipment.
- Instrumentation experience - Knowledge of instrumentation devices and control applications
- At least four years' experience with Honeywell/Non-Honeywell control systems and products across systems.
- Electrical experience: Basic knowledge of electrical diagrams and electrical switching
- Strong experience in building (Security)
- Systems including trouble shooting, fault finding and problem diagnosis.
- Commissioning experience - knowledge of Security
About Us
The world is changing. And it's a familiar story at Honeywell. Our $36 billion business was founded on a legacy of firsts spanning 130 years. We're building a safer, smarter, and more sustainable world through our technology and software across each of our 930 sites globally. Our impact is seen in every shape and size around the world. Our solutions are felt daily in aerospace, buildings and cities, retail, chemicals and materials, safety, industrial and manufacturing, safety, and supply chains.
Discover More
We've been innovating for more than 100 years and now we're creating what's next. There's a lot more available for you to discover. Our solutions, our case studies, our #futureshapers, and so much more. Learn more at careers.honeywell.com/us/en/
If you believe what happens tomorrow is determined by what we do today, you'll love working at Honeywell.
The future is what we make it. So, join us and let's do this together.
Honeywell is an Equal Opportunity Employer, and we support a diverse workforce. Aboriginal and Torres Strait Islander peoples are encouraged to apply.
Finalist 2019 AHRI awards - Best workplace diversity and inclusion program.
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Additional Information
- JOB ID: HRD219837
- Category: Customer Experience
- Location: 2 Richardson Place,North Ryde,NEW SOUTH WALES,2113,Australia
- Nonexempt
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