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Form of workAt Komatsu Australia you’ll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role. The Opportunity:The Leading hand is responsible for overseeing the efficient operation of the Field Service department to ensure it operates safely and profitably by coordinating all activities of staff and customer requirements.
Key Responsibilities:Manage all elements of the department as directed to achieve growth and profitability in accordance with the Branch requirements. Provide a High level of customer satisfaction by delivering upon the Customer Support Charter StandardsDevelop, Lead and Mentor staff who are assigned to the service department to achieve a high level of moral and engagement.
Liaise with other departments and suppliers to provide a high level of customer service and support in line with the Customer Support CharterEnsure all staff and contractors conform to the Komatsu Health and Safety Policies and that continuous…
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