AddressAt EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
The opportunity
We are looking for a Learning & Development Coordinator to assist the Oceania Talent Development team with the effective management, coordination and deployment of programs and initiatives across Oceania.
This role requires high energy and enthusiasm and is an excellent opportunity to broaden your skills within a supportive and inclusive team environment. You will interact with the business on a daily basis as well as manage relationships with a broad range of other internal stakeholders.
This role is offered on a full-time, permanent basis and can be based in any of our offices in Australia or New Zealand.
Your key responsibilities
- Scheduling Learning and Development courses, classes and events as per the Learning calendar
- Coordination of all associated course and class logistics: room bookings, catering, calendar entries, monitoring pre-work completion, participant communications, distributing program materials, setting up classrooms on the day of learning etc
- Sourcing and booking of internal and external venues across Oceania and associated equipment and catering requirements
- Liaising with and resourcing internal facilitators/role-players (including staff & Partners) and EY preferred training providers
- Coordinate all participant processes (e.g. nominations, enrolments, attendance, evaluation) working closely with our Global Delivery Services Team
- Liaising with relevant stakeholders across Oceania; including Service Line technical education teams and Talent
- Collating learning and development data for reporting using SNOW and SuccessFactors
- Field and respond to participant enquiries received in Team mailboxes regarding Learning and Development courses and classes
- Maintaining learning management System (SNOW/SuccessFactors)
- Assist with the production/formatting of participant and Facilitator Guides and materials for programs
- Supporting the monthly finance process by ensuring all billings and accruals are submitted on a timely basis so that program budgets can be managed effectively
- Collating and reporting on program evaluations
The position holder may be required to perform other responsibilities and tasks as required to achieve the agreed performance outcomes.
Skills and attributes for success
- Strong knowledge of Word, Excel, PowerPoint, Internet
- Relevant administrative and customer/client service experience
- Organisational and coordination skills
- Strong attention to detail and follow-up skills
- Strong project and time management skills
- Ability to build, develop and positively influence client and provider relationships
- Proactive approach to work
- Effective oral and written communication
- Ability to manage work and programs according to budgets
- Flexible and adaptable to change
- Maintaining a team focus and demonstrating effective team behaviours by participating in team meetings and events
- Some experience with event management
- Some understanding of adult learning principles
What we offer
Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way- Continuous learning: personalised career development including coaching, experiences, and formal learning so you’ll develop the mindset and skills you’ll need to thrive in the future
- Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
At EY, you’ll be rewarded and recognised based on your performance and our comprehensive benefits package can be tailored to your individual needs.
We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable, and everyone experiences a sense of belonging. If you require any adjustments to the recruitment process in order to equitably participate, we encourage you to advise us at the time of application via contactrecruitment@au.ey.com or phone +61 3 8650 7788 (option 4).
We understand the importance of social distancing at this time so our recruitment and onboarding process may be managed virtually so we can continue to prioritise the safety and wellbeing of EY people, clients, guests, and the broader public.
The exceptional EY experience. It’s yours to build.
The preferred applicant will be subject to employment screening by EY or by their external third-party provider.
EY | Building a better working world
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
