Learning & Development Specialist

Company Overview

Good Sammy is a for-purpose organisation creating employment opportunities for people with disability. We’ve been around since 1958 and we have a workforce of over 800 individuals, with almost 50% who identify as having disability.

Our efforts to make a difference extend beyond the workplace. Good Sammy is a driving force in sustainability, keeping nearly 7 million kilograms of used goods out of landfills annually. Our operations span various social enterprises, each contributing to our greater purpose.

•    Retail: Our op shops are the public face of Good Sammy. They serve as platforms for individuals with disabilities to explore the retail industry, supply chain operations, and logistics. By supporting these enterprises, we are nurturing skills, breaking stereotypes, and promoting community engagement.

•    Hospitality: We recently opened our first ‘Good Thanks’ café, creating more customer-facing roles for people with disability, which are critical in breaking down some of the stereotypes that exist in the community.

•    Business services: Our diverse business services encompass warehousing, logistics, packaging, assembly, and gardening. By providing these services to the Western Australian business community, we're not only delivering quality work but also offering secure employment in an environment that values safety and structure.

•    Containers for Change: With a commitment to environmental responsibility, we operate a large-scale Containers for Change social enterprise. This initiative not only supports our mission but also contributes to a more sustainable future.

Good Sammy’s training academy also provides structured learning and work experience opportunities through our contemporary programs, helping participants to build skills and confidence.

Your Impact:

As a full time Learning and Development Specialist, you will play a pivotal role in designing, delivering, and evaluating Good Sammy learning programs. The role is integral to nurturing a culture of continuous learning and support, promoting the professional growth and development of all employees, with a particular emphasis on individuals with disabilities. Success in this role requires a high degree of collaboration, adaptability, and a commitment to continuous improvement.

What you'll do: 

Analysis, Design & Development

• Lead the scoping, needs analysis, and design of career pathways and learning programs tailored to both the Good Sammy workforce and individuals with disabilities, in the aim of reaching their career goals.
• Work closely with internal and external stakeholders to ensure programs are inclusive, accessible, and aligned with business goals.
• Stay informed on L&D and industry trends and best practices to maintain program integrity.

Learning Delivery

• Ensure learning programs reflect organisational values, creating a supportive and positive learning culture.
• Deliver engaging face-to-face and online learning experiences in partnership with subject matter experts throughout the employee lifecycle.
• Tailor learning interventions to meet the specific needs of employees with disabilities, ensuring they are relevant and effective.
• Provide coaching and constructive feedback to participants and their support networks to integrate learning outcomes into daily practices.
• Provide disability awareness training both internally and externally to support the organisations objectives of people with disability gaining open employment.

Operational Planning and Coordination

• Build and maintain strategic partnerships across departments to promote and recruit participants for learning programs, emphasizing inclusivity and visibility for people with disabilities.
• Oversee program execution within designated budgets, timelines, and processes, identifying opportunities for resource optimization to enhance program efficacy.
• Develop and implement robust communication strategies to drive program participation and ensure attainment of learning objectives.

Evaluation and Follow-up

• Conduct comprehensive evaluations of learning programs against predefined learning objectives, incorporating valuable insights and feedback from participants and stakeholders to inform continuous improvement.
• Maintain accurate records of program attendance, completion, and feedback, using data to enhance program effectiveness and impact.
• Organise events that foster career advancement and celebrate achievements, highlighting the success of participants and the impact of the programs.

Who you will work alongside: 

You will report to the General Manager Learning and Organisational Development within the Learning and Development team. You will work collaboratively with internal and external stakeholders in scoping, needs analysis, and design of career pathways and learning programs tailored to both the Good Sammy workforce and individuals with disabilities, in the aim of reaching their career goals.

What you'll bring:

• Certificate IV in Training and Assessment or higher (essential)
• A minimum of 2 years’ experience in a similar role
• Experience in L&D program design and development.
• Experience with a Learning Management System and building eLearning modules is desirable.
• A passion for helping people with disability and help them reach their career   goals.
• Qualifications or experience working in the Disability Sector is advantageous.
• Well-developed computer skills with strong proficiency on MS Office Suite
• Strong written and verbal communication skills, highly organised, and able to manage your time effectively.
• Manage and maintain training database and systems to gather and analyse training records and information.
• Readiness to travel across the metro area to deliver training to employees.

What we can offer you:

• A dynamic workplace where you will be critical to our growth and success.
• Generous NFP salary packaging to increase your take home pay.
• Corporate discounts for banking and health insurance
• Staff discount at all Good Sammy stores
• Free, confidential counselling services through our Employee Assistance Program
• Annual Flu Vaccination Program

Join us in making a positive impact in our community. Your dedication can help us transform workplaces and society, and together, we can create a better future for people of all abilities.

How to Apply

If you are interested in a rewarding career then select "Apply". 

We strongly encourage applications from people with disability or lived experience, as well as Aboriginal and Torres Strait Islanders and people from culturally diverse backgrounds.

Applicants who need assistance with their application or wish to discuss any potential barriers that may prevent them from applying are encouraged to contact ***********@goodsammy.com.au.

Please note that we reserve the right to commence and finalise the recruitment process prior to the closing date listed above so it is important you get your application in immediately. Only applicants shortlisted for interview will be contacted.