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Form of workAre you looking for a career with endless opportunities? There’s more to us than banking.
P&N Group is amongst the largest customer-owned banking organisations in Australia, represented by P&N Bank in Western Australia and BCU Bank in New South Wales and southeast Queensland. Our purpose is to enrich the lives of our customers and their communities.
With over $8 billion in assets and a head office in Perth and corporate officers in Coffs Harbour and Brisbane, we service over 180,000 customers across Australia from all walks of life supported by over 600 employees in group services, retail banking, broker, and business banking roles.
We believe our culture is a real point of difference, and our values – Focus on Members, Improve & Learn and Trust & Collaborate – are fundamental to our ways of working. We offer a collaborative and inclusive workplace where our people feel a strong sense of belonging, are recognised, invested in, cared for, and are part of something bigger.
As part of our ongoing strategic customer-centric transformation, we’re focussed on making it even easier to bank with us for our customers of today and the future.
About the role;
Working in a dynamic and innovative team committed to fostering a culture of continuous learning and development, we believe in investing in our greatest asset – our people. As we continue to grow, we are seeking a passionate and experienced Learning and Development Specialist to join our team and play a key role in shaping the professional development landscape within our organisation.
Key responsibilities will include:
- Design, develop, and implement comprehensive learning programs to meet the evolving needs of our workforce.
- Collaborate with various departments to assess training needs and identify gaps in skills and knowledge.
- Create engaging and interactive training materials, including e-learning modules, workshops, and artefacts.
- Facilitate training sessions, ensuring effective knowledge transfer and skill acquisition.
- Evaluate the impact and effectiveness of learning programs through feedback and performance metrics.
- Stay abreast of industry trends and best practices to enhance the quality of our learning initiatives.
- Provide coaching and support to employees, fostering a culture of continuous improvement.
- Support operational risk management through ensuring frontline training meets regulatory needs
What will you bring?
- Proven experience as a Learning and Development Specialist or in a similar role.
- Strong instructional design skills, utilising various training methods and technologies.
- Excellent communication and interpersonal skills.
- Strong facilitation and presentation skills
- Ability to tailor learning solutions to diverse audiences.
- Familiarity with learning management systems and e-learning platforms.
- Passion for staying current with industry trends and incorporating innovative approaches into learning programs.
- Demonstrated stakeholder management, relationship management and influencing skills
- Lead, communicate and engage with all levels of staff
- Demonstrate initiative, analytical and business acumen skills
What we can offer you
There’s life at work, and life outside of work – and we understand that.
P&N Group is committed to creating a satisfying and fulfilling working environment, offering employee benefits and development opportunities that reward and help you perform to your potential and expand your experience and learning.
To help you live your best life through work, we offer an extensive range of employee benefits.
- Work for a national multi-brand, customer-focused organisation
- Enjoy flexible work arrangements
- An incentive scheme for exceptional performance
- Be supported with leadership and professional development
- 12 weeks paid parental leave for the primary care giver, and three weeks for the non-primary care giver
- Generous discounts on home loans, personal loans, insurance and other banking products and services
- Up to two weeks’ additional purchased leave per year
- Two days’ paid volunteer leave each year to use with a community partner of your choice
- An Employee Assistance Program
If you need assistance or require flexibility to be able to fully participate in the application process, please email us at ***********@pnbank.com.au
The closing date for applications is 9th February 2024
