Working as part of the GSS Learning & Development Team, you will lead a team of Learning Administrators who manager our learning management system support (across several systems). The team are involved in processing training requirements, which entail inductions, internal and external course nominations, assisting with course planning, scheduling and logistical preparation, records management, maintenance of qualifications catalogue, generation of training reports and responding to training queries within service level agreement turnaround timeframes. You will lead an established team and deliver against specific service level agreements for the business, ensuring stakeholders are being effectively managed.
To be successful in this role you will have:
- Demonstrated experience in a supervisory role, with an emphasis on Learning & Development (training) administration.
- Ability to manage stakeholders effectively
- Excellent communication skills, both written and verbal
- Experience and Knowledge of SAP and SuccessFactors Learning Management System (LMS) is highly desirable.
- Strong proficiency in Microsoft Office required.
- Strong work ethic and ability to work effectively in a fast-paced environment with excellent interpersonal and time management skills.
- Problem Solving and Data Analysis experience is advantageous.