Lending Analyst

About the role

RACQ Bank is hiring! We have a role for an Analyst to join a team of banking professionals. As the Lending Analyst, you will lead and support the Bank’s lending teams with operational reporting, insights and analysis, identifying opportunities for sales, process and product improvements. Reporting to the Head of Lending Product Operations and Distribution, you will assist in gathering insights and assist in reviewing governance structures, policies and frameworks.

Your key duties will be to:

• Develop analytic solutions to identify and communicate potential performance improvements, reduce costs, increase revenue resilience, mitigate business risks, KPI monitoring and performance reporting, and optimise processes.
• Gathering, structuring, and analysing lending data using reporting tools such as Excel, SQL, Cognos and Tableau.
• Maintain high data quality standards by ensuring information captured in the relevant systems and documentation are correct and maintained in a timely manner.
• Working in partnership with RACQ business areas to identify opportunities to leverage data to support the business in meeting its key performance objectives.
• Providing expert advice and services as a trusted business partner, ensuring the delivery of quality solutions and the strengthening of relationships.

About you
We are looking for a self-starting analyst, who is able to hit the ground running within our Lending team. Ideally you will have some experience within Financial Services industry within a similar lead or analytics role. To be considered for the role, ideally you will bring the following:

• At least 1-3 years’ experience within Analytics, or financial services related role.
• Proficiency in MS suite, specifically in advanced MS Excel.
• Excellent problem-solving skills, and an analytical, solution-oriented mindset.
• Demonstrated collaboration and business partnering skills.
• Strong understanding of retail lending products.
• Experience with SQL or other database programming languages desired but not essential.
• Demonstrated ability to work in a fast paced and changing environment.

Why join RACQ?

It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development.

By joining RACQ, you’ll be part of new sustainability initiatives, including a commitment to being a carbon neutral organisation by 2030. We’ve invested in and partnered with sustainable companies, including the introduction home solar and batteries, Green Home and Car Loans, and many other products and initiatives.  We’ll continue to advocate for, research, and offer green solutions.

RACQ is committed to ensuring that every employee has access to flexibility in their role. We encourage all candidates to discuss what flexibility means to you, and how we can help you find your balance.

At RACQ we are passionate about building a diverse and inclusive workplace to create better outcomes for our employees and our members. We aim for our teams to be a true reflection of our communities and are committed to inclusion particularly people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability related barriers in securing employment. Applicants from these and other diverse backgrounds are encouraged to apply. If you have any support or access requirement, please advise us at the time of applying.

What we offer you:

Our employee benefits are designed to enrich your work life, your home and the community you live in, some of these include:

• Financial benefits and discounts on a range of banking, assistance and insurance products
• Give back to our communities with paid volunteer leave, payroll giving and volunteering for community events such as MotorFest and EKKA
• A range of flexible working and leave options, parental leave of 13 weeks primary carer leave, purchased leave up to 4 weeks per year, cultural observance leave, substitution of public holidays for cultural/religious reasons, personal leave for wellbeing, gender affirmation leave.
• Prioritise your wellbeing with our onsite and virtual health hub, discounts on health programs and access to wellbeing initiatives such as yoga, mindfulness and free and confidential Employee Assistance Program (EAP).
• Invest in your development with in-house development programs and access to 80,000+ online courses.

You can check out all our employee benefits at https://www.racq.com.au/about-us/careers/employee-benefits

Ready to apply? You’ve got this.

Please Note: to objectively and comprehensively assess your potential and suitability for the role, RACQ may require you to complete video interviews, psychometric assessments and/or criminal history check as part of the application process. If you require any adjustments during the application process, please advise the RACQ Careers team.

Questions? Please contact careers@racq.com.au or visit www.racq.com.au/about/careers/our-recruitment-process

RACQ is a ‘Circle Back Initiative’ employer – we commit to respond to every applicant.

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