Level 2 It Systems Administrator

LEVEL 2 IT SYSTEMS ADMINISTRATOR

• Global and Australian market leader – Coatings Spray and Application 
•  Part-time (24 hours Mon – Fri)
• Work for a global brand with a strong regional presence
• Based in Hallam
• Own transport essential

The Wagner Group is an innovation technology-based global developer of leading-edge equipment and systems for the application of coatings. Wagner Australia is one of 20 world offices with more than 2000 employees globally focused on providing customer application solutions (refer website www.wagneraustralia.com.au). 

To support our growth and development within Australia, a position has become available for a Part-time Level 2 IT Systems Administrator.

Reporting to the CFO (Matrix Supervisor – Group IT), you will have overall responsibility for the daily operations and maintenance of several organisations IT infrastructure in Australia and in South East Asia (Japan, Vietnam). 

Key responsibilities include: 

• Installing and configuring computer hardware, software, systems, networks, printers, and scanners
• Configuration of the network infrastructure (firewall, switches, VLAN, etc.)
• Field incoming help requests from end-users via telephone, Teams, email, or help desk portal
• Procurement of servers, firewalls, PC’s, laptops, mobile phones and other computer peripherals
• Monitoring and maintaining telephone, computer systems and networks
• Responding in a timely manner to service issues and requests
• Repairing and replacing equipment as necessary
• General Windows Server & Desktop support
• Managing MS Exchange (both in-house and Office 365)
• Firewall administration
• Troubleshooting network connectivity issues
• Active Directory management
• Setting up and operating remote access and site-to-site VPN
• Monitoring Patches/Backups
• Ensuring all support documentation is maintained and updated
• Very good knowledge about domains and DNS management, Network Security and VPN
• Setup and support mobile devices (Android, iOS)
• Take ownership of tasks and follow through to resolution

This position will ideally suit a person who is efficient and organised, able to work well autonomously whilst also working well within a team environment. Expected qualities include:

• A technical, logical thought process
• Ability to stick to strict deadlines
• Ability to prioritise
• An eye for detail
• Excellent communication & interpersonal skills
• Problem-solving & critical thinking skills
• Teamwork, collaboration & adaptability skills
• Strong work ethic
• Project management skills
• Ability to work autonomously
• Willingness to work outside of core hours (maintenance & emergencies)

The ideal candidate will possess the following key knowledge, skills and experience.

• Microsoft 365 Admin management
• Google Workspace
• Website Hosting Experience using WHM and CPanel
• Virtual Machines, including VMWare, HyperV
• Microsoft Server Administration, including Active Directory and Group Policy
• Network Administration
• Virtual PABX Solutions like Webex
• Current Microsoft / ITIL / Networking certifications are also an advantage
• Very basic Web editing skills via a CMS
• Previous working experience as an IT Help Desk Technician / Onsite Support Engineer Level 2
• Backup management using Veeam
• Endpoint protection tools like CrowdStrike
• RMM Management
• Software distribution using Barramundi
• Experience with Terminal Services
• Hold and maintain a current driver’s licence 

Please submit your application including CV and cover letter.