Liability Claims Consultant

Step into the world of Gallagher Bassett, where risk management becomes a canvas of possibilities. Join our growing team of dedicated professionals who guide those in need to the best possible outcomes for their health and wellbeing. As a steward of trust, you'll be part of a resilient team, armed with cutting-edge technology and a relentless pursuit of a better way. Together, we will redefine the boundaries of excellence and elevate the industry to unprecedented heights. GUIDE. GUARD. GO BEYOND.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

• Individual development planning & multitude of learning pathways
• Organisation which celebrates collaboration and innovation
• Something for everyone - range of employee benefits, discounts and wellbeing programs

About the role

As a Liability Claims Consultant, you will specialise in managing complex General Liability claims for key customers within our Comcover Claims Portfolio. Not only is this an opportunity to step into an interesting, diverse and unique General Liability claims portfolio, you will be able to join a team of dedicated and experienced liability insurance experts to support your development and learning. Our team is searching for an experienced Liability Claims Consultant, or Claims Specialist looking to solidify their career within our Global Brand in this rare opportunity, or a legal professional looking to make a transition into Liability Claims handling (and away from billable hours!)

You will add value to your team across the following:

• Managing a broad portfolio of complex Liability Claims end to end including General Liability, and Employment Practices Liability
• Interpreting policy wording and apply accurately
• Providing recommendations on indemnity, liability, quantum, reserving and settlement
• Managing claims of varying complexities
• Liaising with various third-party providers including Solicitors, Loss Adjusters, Comcover Members and Barristers
• Settling claims within client service instructions, company guidelines and delegated authority
• Attending mediations where applicable (interstate travel may be required on occasion)
• Complying with relevant and policy requirements
• Resolving complaints in accordance with company guidelines

What we’re looking for:

• Australian Citizenship is essential (to be eligible for this position, our successful candidate must complete a Commonwealth Security Clearance which requires Australian Citizenship)
• Liability Claims experience in public liability and/or professional indemnity claims, or general insurance claims management experience
• The desire to learn and progress within this collaborative and talented team
• Well-rounded communication and interpersonal skills
• Strong time management and organizational skills, with ability to work in a fast-paced environment
• A degree in Law or an insurance qualification related to Insurance is (desirable)
• Legal professionals with an interest in and exposure to general Liability Claims (desirable)
• Industry specific ANZIIF qualifications (desirable)

What we can offer you:

• Attractive remuneration packaging & flexible work arrangements including Work from Home (Hybrid);
• Paid Parental Leave;
• Excellent working environment – our team at GB is renowned for it's dedicated and approachable people as well as its friendly, flexible and inclusive working environment which is built around great team support and rewarding opportunities;
• Exciting career – as our Company grows, so do the opportunities for our people;
• Opportunities for ongoing education and development through both external and internal programs delivered by our own claims training experts;
• Service recognition awards and employee assistance program for yourself and immediate family members;
• A dedication to your wellbeing through our peer support program, corporate health insurance discounts and wellness programs;
• Additional purchased leave, novated leases, and access to the Gallagher Rewards Program (including discounts/cash-back for hundreds of retailers!);
• "Thank-You" additional leave days and company-wide celebrations to reward your hard work and dedication!

To Apply

If this sounds interesting to you – we want to connect!

If are interested in being part of a supportive, high-performing team with a positive culture, and think you can make an impact then please apply today, click on Apply for this Job!

You will need to be an Australian Citizen to be eligible for employment in this position with Gallagher Bassett Services.

Agency applicants will not be considered for this role.

Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.