Address The Client
Olive Grove Aged Care provides individuals with personalised care and attention in all areas of their life. They are seeking a Liaison Officer to join their team in Salisbury, SA.
The Role
This is for a full-time basis with an annual salary set between $70,000 to $80,000 plus superannuation.
Responsibilities
Liaise with and support family members and residents to promote confidence in their care and service offering.
Maintain community and network referral relationships to facilitate enquiries which lead to admission.
Act as point of contact for family members after resident admission
Ensure compliance with legislative updates within the Aged Care Sector
Complete all documentation as required during shift.
Monitor and maximise the occupancy levels at the home
Ensure the enquiry, touring and admission experience for potential residents is seamless and enjoyable.
Requirements
In order to be shortlisted for this position, the right candidate needs to have:
At least a Bachelor degree in a relevant field
Minimum 2 years’ experience in relevant field in an organisation setting
Effective communication skills with clients, families, and healthcare professionals
Cultural sensitivity and respect for diverse backgrounds
Documentation skills for keeping client care records
Be able to handle pressure in a professional manner
Have positive past employment work references
