AddressWe are currently applications for a Library Customer Service Officer to join our team. Applications close Wednesday, 28 February 2024 at 5:00pm.
We are currently seeking a Library Customer Service Officer to provide quality Customer Service to library users and the community.
About the position:
Under the direction of the Library Services Manager, oversee the operation of the Library Customer Service desk, including developing and updating procedures, training and rostering staff, and implementing Burdekin Shire Council’s money handling/reconciliation procedures. This position will involve assisting with the acquisition, cataloguing and end-processing of library materials.
This position will provide information services at the Library Customer Service desk and provide technical support to users of library equipment. The Customer Service Officer will also support and guide Casual Library Assistants, trainees, work experience students, and volunteers.
We are looking for someone with creativity and organisation skills to assist with the planning, co-ordination and delivery of library displays, exhibitions, programs, projects and/or events.
Why work for us?
- 9-day fortnight (72.5hr fortnight)
- Up to 12% Employer Superannuation with ability to salary sacrifice employee contribution.
- 5 weeks Annual Leave per year
- 13 weeks Long Service Leave after 10 years’ service – pro rata available after 7 years
- Salary Packaging available
- Supportive and motivating team
- Active Social Club
- Fitness Passport Program
- Flexible work arrangements
- Relaxed lifestyle, boating, fishing, sports facilities, private and public schooling options up to Grade 12, cultural venues and events and all of this situated in a thriving agricultural community only an hour away from Townsville or two hours from the magical Whitsundays.
Applicants should familiarise themselves with the entire position description.
The applicable salary is to a ceiling of Level 2 ($75,257) with the commencing salary dependent upon the skills and experience of the successful applicant.
Application packages are available from the Human Resources Office on (07) 4783 9800 or you can download the application package using the following link.
Application Package
Applications for 24/10 – Library Customer Service Officer should include:
- A cover letter
- A current resume
- Statements addressing the selection criteria
- Copies of relevant qualifications and licences
Applications can be submitted using one of the following methods (Word or PDF format is preferable):
- Email – employment@burdekin.qld.gov.au
- Mail – Confidential Application No. 24/10, PO Box 974, Ayr Qld 4807
Applications close on Wednesday, 28 February 2024 at 5.00pm. Word or PDF format is preferable.
For further information please contact the Library Services Manager – Kate Wanchap on (07) 4783 9800.
