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Form of workSouthern Queensland Steel, the leading steel supplier in Queensland, is seeking a dedicated Customer Service Officer for our bustling Wacol branch.
We're a powerhouse in the steel industry, renowned for our comprehensive distribution and processing service throughout Queensland. At SQS, we champion a vibrant, innovative and inclusive workplace that thrives on teamwork and customer satisfaction.
This is an opportunity to be at the forefront of a thriving industry, with the chance to make a real difference. In this role, you will:
- Be the face and voice of SQS
- Manage account customers
- Handle phone inquiries
- Prepare quotes
- After-sale follow ups
- Ensure client satisfaction
- Opportunity to manage major construction and infrastructure projects
You'll also liaise with various internal departments, fostering strong relationships that help keep our operations running smoothly. Our clients are our priority, and your role in maintaining exceptional customer relations will be pivotal.
We're looking for a candidate who:
- Has previous Customer Service/sales experience
- Exhibits excellent attention to detail and the ability to multitask
- Possesses outstanding communication skills
- Has a strong work ethic
What truly sets us apart is our commitment to nurturing our team's professional growth.
At SQS, we offer multiple career pathways through continuous professional development opportunities. No experience? No problem. We believe in investing in the right people, providing comprehensive training to equip you with the skills you need to excel.
If you're a team player looking for a fulfilling career in a thriving industry, we'd love to hear from you. Join a successful business, advance your career, and become a part of our dedicated team.
