Litigation Support Officer / Customer Service Officer , Legal Aid

In this diverse and challenging role you will help the lawyers with all administrative activities associated with a case file including preparation of correspondence and legal documents; keeping file notes; collecting personal information; preparing briefs; data entry, searches and scheduling appointments. You will also help the other administrative staff to serve the front counter, maintain equipment and supplies, collect and distribute mail and pay accounts.
Job details Position status Fixed Term Temporary
Position type Flexible full-time
Occupational group Justice & Legal
Classification AO3
Workplace Location Mackay region
Job ad reference QLD/547354
Closing date 10-Mar-2024
Yearly salary
Fortnightly salary
Total remuneration
Salary Other
Job duration to 22 May 2025 with possible extension
Contact person Danny Yarrow, Principal Lawyer
Contact details (07) 4889 8602
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About Legal Aid Queensland
In this diverse and challenging role you will help the lawyers with all administrative activities associated with a case file including preparation of correspondence and legal documents; keeping file notes; collecting personal information; preparing briefs; data entry, searches and scheduling appointments. You will also help the other administrative staff to serve the front counter, maintain equipment and supplies, collect and distribute mail and pay accounts.
This position is until 22 May 2025 with the possibility of extension.
What you will do

• Manage administrative activities associated with a case file
• Help the lawyer prepare for matters
• Compile brief for counsel
• Act as the first point of contact and manage all incoming calls

About you: The successful candidate will have

• Demonstrated legal administrative experience
• Ability to type with accuracy and speed
• Ability to communicate effectively with external stakeholders and clients
• Ability to take on additional duties when required and demonstrate flexibility

What we can offer you

• 36.25 hrs per week (full time hours)
• 12.75% employer super contributions
• Generous salary packaging available
• Study leave for approved work-related courses.

Interested?
If this opportunity sounds right for you, see the full position description below for how to apply now for your chance to make a positive impact and work for a supportive organisation that makes a difference.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote and .
Documents
Before applying for this vacancy please ensure you read the documents below.
Role Description
Information Package for Applicants