Local Area Coordinator - Gold Coast Region (Coolangatta)

Carers Queensland is committed to maintaining a diverse workforce that reflects the diverse needs of the people we support. 

Carers Queensland is an equal opportunity employer and encourages applications from people with a disability, and from culturally and linguistically diverse backgrounds, Aboriginal and Torres Strait Islanders, and the LGBTIQ community.

Have you been thinking about a Career REFRESH in 2024? This might just be the opportunity you have been waiting for!

Are you looking for a career where you can assist people with disability and their families to access information on the NDIS and other community supports?

Perhaps work for an organisation where people from all walks of life are welcomed with open arms into our inclusive and diverse culture? If this sounds like you, you will love working with us as a Local Area Coordinator! Career REFRESH on the gorgeous Gold Coast!

Our Gold Coast Office located in Coolangatta, are seeking a new Local Area Coordinator to join our NDIS LAC Partner in the Community program.

With an abundance of mother’s natures drawcards like beautiful beaches, incredible weather, vibrant entertainment options from markets to green space events with our very own airport – the Gold Coast allows you to embrace a life where the beach is more than a holiday destination – it is definitely a place to consider for your career REFRESH in 2024! Come and join us as we widen our reach in the community and continue to help those in need on the beautiful Gold Coast.

Position Outline

As a Local Area Coordinator (LAC) you will be one of the key links between people with disability (and their families) and the National Disability Insurance Agency. This position will deliver the NDIS LAC PITC program, providing information and support to participants, families, and carers to develop, record and implement their NDIS Plan and build community inclusion and capacity. 

This is a unique role that requires you to triage situations, participant’s needs, systems, and process for best practice and outcomes.  

Some of your key responsibilities will include:

• Build capacity and provide information to individuals, families, and carers to identify their goals, strengths and needs and plan for their future based on person centred principles.
• Develop and monitor participant plans to ensure meaningful change is achieved.
• Build and maintain a current working knowledge of local community supports and services.
• Maintain appropriate administrative records utilising the NDIS data system in a timely manner ie – great triage abilities!  
• Undertake the day-to-day operations of the role in a way that promotes independence, empowerment, and involvement of persons with disability. 

What's in it for you?

• Full-Time role with an awesome team in Coolangatta!
• Attractive Remuneration Package of CSW4.1 – $82,334.28 per annum plus 11% superannuation + transfer your long service leave via QLEAVE (if applicable).
• Excellent Not-for-Profit Tax Benefits with RemServ up to $15,900!
• Access to discounted Private health employee benefits with Medibank Private & Bupa.
• Monthly Accrued Days Off + Bonus gift day to say ‘Thank you’ to be taken over the Christmas holiday period.

• Professional development through ongoing training + Work from Home days available.

• The opportunity to enact real and rewarding change in our participant’s lives.
• A flexible and supportive work environment where your contribution is highly valued and where our organisational values of integrity, respect, diversity, empowerment, and adaptability are heavily integrated into our culture, including “Rainbow” tick accreditation!

Do you have?

1. Qualifications in the fields of Human Services, Social Sciences, Disability, or comparable lived experience with disability or delivering human services?
2. Demonstrated experience applying a person-centred approach to service provision and social inclusion?
3. The ability to work in an autonomous environment and manage a case load?
4. High level of communication skills both written and verbal and the ability to build rapport and adapt skills according to the audience or target group involved?
5. The ability and skills to be a team player and someone who thrives in a busy, dynamic environment?
6. Experience/knowledge at entering information into databases with a high level of accuracy and detail whilst adhering to Government reporting requirements?

Next step: How to join the team? 

1. Click on the 'Apply' button on this page, the Position Description is available on the next screen in the top right-hand side inside the folder.
2. Review the Position Description and Key Selection Criteria documents, application must include a cover letter addressing your suitability for the role & demonstrated examples to the Key Selection Criteria.
3. Follow the prompts ensuring to upload your resume and cover letter, answering the Key Selection Criteria. Please note that only applications that provide both resume & cover letter with complete answers demonstrating how you meet the KSC will be considered. Only successfully short-listed applicants will be contacted for interview.

 Applications close 12noon Friday 10th May 2024.

Questions about the role contact us via email to Recruitment Team: **@carersqld.com.au

Carers Queensland encourages applicants to advise this information in their cover letter, so that we can meet the needs of each applicant.  Carers Queensland actively seeks to employ people who reflect the diversity of our clients.