Location Manager/ Child and Family Practitioner - Mandurah
Permanent Part time, 30 - hours per week
Mandurah – Davey Street
Relationships Australia WA is a leading provider of relationship support services to the West Australian community with professional and highly motivated staff.
About the role
Job Opportunity: Location Manager/Child and Family Practitioner - Mandurah
At Relationships Australia WA, we’ve been proudly supporting West Australians for over 70 years. Our mission is to provide relationship support services for individuals, couples, families, and communities. We believe that everyone has the right to belong, and we work tirelessly to create a welcoming and inclusive environment for all.
Position Overview
We are currently seeking a passionate and dynamic person to join our team in Mandurah in a 4 day per week permanent role. This role is a unique blend of responsibilities, combining facilities and staff management, case management, program support and stakeholder engagement. 0.4 FTE of this role will be in the position of Location Manager spread across the 4 day week, and 0.4FTE of the role in the position of Child and Family Practitioner in our 4families program, also spread across the 4 day week. If you’re looking for a rewarding opportunity to make a difference in the lives of children, families, and the community, this could be the perfect fit for you.
Key Responsibilities
1. Location Management
- Oversee the day-to-day operations of our Mandurah office facilities.
- Ensure a safe, welcoming, and efficient environment for all clients and visitors.
- Foster a positive and supportive work environment for all staff.
- Line manage and mentor our dedicated customer service team to ensure excellent customer service and efficient front-desk operations.
- Collaborate with maintenance teams to address any facility-related issues promptly.
- Line manage a team of skilled counsellors in a supportive way and facilitate smooth and productive operation of the RAWA Counselling program in the Mandurah location
- Provide ongoing support, and performance evaluations for customer service staff and counsellors.
- Build strong relationships with local community organisations, schools, and government agencies.
2. Child and Family Practitioner – 4families program
- Conduct thorough psychosocial assessments: in partnership with clients identify their needs and clarify goals with a focus on addressing clients’ hopes and aspirations and ascertaining their strengths and resources;
- Provide therapeutic intervention sessions with children, young people and families as per client assessment;
- Provide case management services to parents and their children, young people or other family members;
- Provide family capacity building and support to parents in their parenting role.
Qualifications and Experience
- Bachelor’s degree in Social Work, Psychology, or a related field (required).
- Proven experience in management
- Significant practical experience in working with children and families
- Strong leadership and communication skills.
- Passion for community development and social impact.
Benefits
- Unique opportunity for professional growth and experience - develop your experience in both a management and clinical practice role including professional development/training in both roles
- Competitive salary package.
- Supportive team environment
- Make a meaningful difference in the lives of others.
A copy of the position description is available upon request.
Please contact Chantal O’Connor on 61640551 or ***************@relationshipswa.org.au for more information.
Application instructions:
Applications must include a cover letter outlining suitability for the role and a current resume citing professional referees and can be sent by email to via SEEK.
Applications close at 5pm on Wednesday May 29th, 2024
Relationships Australia WA is committed to being a 'Child-Safe' organisation and expects all staff agree to our Children and Young People Safety and Wellbeing Policy and Child Safe Code of Conduct. Appropriate rigorous reference and background checking will be undertaken, including a Working with Children Check (where applicable), police record and identity check. We are committed to the safety and empowerment of all children, including those with a disability and from Aboriginal or Torres Strait Islander and culturally and/or linguistically diverse backgrounds.