AddressTime for a Sea Change?
GENERAL MANAGER - THE ICONIC FAMILY-OWNED HOTEL SORRENTO
Standing proudly on the Sorrento clifftops overlooking the sparkling waters of Port Philip Bay, Hotel Sorrento combines modern luxury with coastal charm.
As we continue to evolve and flourish, the opportunity has arisen for a creative, innovative and engaging General Manager to join the team and continue to lead us into hospitality excellence as a thriving, family-owned and operated business that puts its people first. We are looking for someone who is committed to embedding themselves in the team, the local community, and the venue-at-large.
Situated just an hour outside of Melbourne, this multi-faceted hotel, draws the tourist crowds and locals alike. Not just for its and location, but for its generous style, ‘bare-foot’ luxury approach, and welcoming spirit.
With future plans for a spectacular roof-top venue, additional luxury accommodation suites, and an expanded Events/Wedding offer, now is the ideal team for someone who thrives on a challenging environment and delivering outstanding results, to take up this unique opportunity.
The Role:
The General Manager will be a passionate and energetic hospitality professional who can effortlessly move between strategic management and hands-on operations. You will be a natural leader who can support all teams, from operations, to HR and everything in between. You will help drive the food & beverage direction, oversea our luxury accommodation operations, and take on a pivotal role in our business development.
- You will work with key stakeholders, including the business directors on strategies for our ongoing development and continued business improvements
- You will work across all departments, managing all teams
- You will have a natural propensity for fostering a positive team culture to enhance the guest experience and deliver business goals.
- You will showcase your business acumen, leadership, and finely tuned operational skills
- You will lead by example, mentoring and up-skilling all teams to deliver exceptional service and foster a culture of collaboration, high performance and motivation.
We are looking for:
- You will have significant multi-outlet/venue experience in hotel or restaurant management. You will ideally come from a food and beverage background, with some exposure to luxury accommodation in the regional/boutique sector.
- You will have a natural lead-from-the-front approach, and take an active role in training, developing and nurturing all teams based on a culture that is guest focused, community led, and sales driven.
- You will have strong financial acumen and organisational skill - and be all over COG’s, labour, expense and capital-expenditure management.
- You will have an entrepreneurial spirit and drive, with a natural sense of creativity
- You will drive a healthy working environment for the team – enjoyable, educational, results focused and respectful.
- You will be passionate about all things culinary, with extensive food and beverage knowledge
- With exceptional interpersonal and communication skills, you will have the ability to communicate with guests and staff from various backgrounds, always with positivity, enthusiasm and respect.
- And finally you will have an abundance of energy, and a great sense of humour that you will bring to work every day.
What we offer:
- A highly competitive salary package (inclusive of obtainable kai-based bonuses) that will grow as the business grows and performance targets are met.
- Relocation assistance including accommodation as necessary
- Genuine work / life balance – as a seasonal business, when it’s on, it’s on! However, most of the year is stable, manageable and presents opportunities for breaks and time with family
- The chance to shape and steer the offer at Hotel Sorrento as a key member of our Hotel Sorrento Family – this is a role that we are viewing long term with the intention for you to work with us for years to come and be part of our Hotel Family as we continue to grow and flourish.
