Logistics Administrator

FutureSleep has a proud history of producing home-grown, high-quality mattresses and bedding for the Australian market for retail stores like Snooze, Fantastic Furniture, Freedom, OMF and Freedom in New Zealand.
  
Join our dynamic team as a Logistics Administrator, pivotal in overseeing warehouse operations, logistics, and inventory control. You'll play a crucial role in coordinating the seamless movement, storage, and distribution of our products and materials. Your focus will be on ensuring on-time deliveries, streamlining logistics processes, and maintaining meticulous records. With direct customer interaction, including logistics booking and stock coordination, you'll uphold our commitment to exceptional service, reinforcing our renowned reputation for excellence. If you're ready to drive efficiency and elevate customer satisfaction in a high-quality environment, apply now!

About the Role:

Logistics Coordination:

• Timely loading and dispatch of trucks.
• Completion of post-delivery paperwork.
• Booking transport depots.

Logistics Administration:

• Scanning of all signed packing slips to the administration team.
• Ensuring VIC drivers adhere to Chain of Responsibility (COR) and company procedures, handling customer paperwork.
• Providing daily updates to Operations and Logistics managers.
• Submitting back-order & stock-take reports.
• Reconciliation of purchase orders accounts department.

Logistics Customer Service

• Handling store communications and maintaining driver relations.
• Proactively addressing customer service.
• Coordinating returns and maintaining communication with stakeholders and stores of delivery or return issues.
• Reporting and managing health and safety concerns.
• Supporting business operations with ad hoc tasks & projects.

Benefits:

• Regular overtime opportunities
• Penalty rates
• Staff discounts

If you think you have the attributes and experience to succeed in this role, we would love to hear from you!