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Form of workFounded in 1978, Dicker Data is Australia’s leading locally owned and operated distributor of ICT hardware, software, cloud and IoT solutions for over 10,000 reseller partners across Australia and NZ.
An ASX listed (ASX: DDR) company, we are recognised in the industry for our award-winning record of gender equality, diversity and inclusion and we pride ourselves on building sustainable business practices. We understand the importance of hiring the right people to build successful teams, and of supporting our people to reach their full potential in every aspect of work and life.
Our Vision
To inspire, educate and enable Australian technology resellers to achieve their full potential through the delivery of unparalleled service, technology and logistics.
Our Values
At Dicker Data, we pride ourselves on our family centric culture. Our people band together for a common goal, willing to lend a helping hand and often going above and beyond to support their colleagues. The values that underpin our company culture are the drivers of our ongoing success:
- Agile
- Solution focused
- Respect for all people
- Integrity in the way we operate
This role is responsible for promoting and supporting operational and service excellence with particular focus on coordinating all specialised freight services Domestically and Internationally across air, sea and road transport.
What you will do in the role
- Quoting and booking of specialized freight for Local, Interstate and overseas deliveries.
- Communicating with internal business units on specialised freight solutions and pricing.
- Communicating with freight forwarder partners to organise international export and import shipments.
- Creation of import and export documentation, invoices, bill of landing, and any other relevant documentation.
- Managing email ticketing system, ensuring response to queries are actioned within SLA.
- Engage collaboratively with management in implementing strategies; to increase efficiency and decrease errors.
- Liaise and engage with freight providers for processing of claims for damaged or lost freight.
- Maintain accurate records within ERP system.
- Organizing and servicing customer onsite collections.
- Participate in the development, documentation and maintenance of warehouse safety policies and procedures.
- Utilising Startrack portal to book consignments.
- Provide operational support across the warehouse as required.
- Assist with weekly warehouse consumables ordering and general admin duties.
What you will need to succeed in the role
- Customer service oriented.
- Understanding of Logistics and freight.
- Excellent verbal and written communication skills.
- Analytical and problem-solving skills.
- A team orientated approach with “can-do” attitude.
- Ability to work autonomously using proactive approach to task resolution.
- General enthusiasm to learn new things, and engage on new projects.
- Experience with ERP/WMS ideally Pronto.
- Forklift license - optional
Our Benefits
- A highly competitive salary package depending upon experience
- Hybrid and sustainable working environment
- Staff only on-site gym & weekly corporate fitness classes
- A selection of freshly prepared lunch options provided daily
- Free on-site parking and electric parking stations
- A relaxed, modern office setting with smart casual dress
- Access to discounted banking, superannuation and health insurance offers via our corporate partners
- Company paid parental leave scheme
- Employee Assistance Program
- On site school holiday program for children of Dicker Data staff
Only those with the legal right to work in Australia may apply for this position.
Only short-listed candidates will be contacted.
